리뷰 (187)

전체 평점
4.7
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 5월 19일

Roland provided exceptional service during our subscriber migration to Yopto. Their professionalism, expertise, and commitment to excellence made the process seamless. They listened to our needs, communicated effectively, and executed the migration flawlessly. Roland's team ensured accurate data transfer and provided comprehensive training and support. Highly recommended for a friendly and successful transition.

Fillaree
미국
앱 사용 기간 14일
답글 Yotpo개 2023년 6월 1일

Thank you for your valuable feedback! we are pleased to hear that!

2023년 3월 16일

This is the best thing that could have happened. I have been using another subscription service for a while now. I have also been with Yotpo from the beginning for my customer reviews, then I implemented the customer points. Now they offer the subscription service. Can I just say with everything now all in one place this is absolutely beautiful. Their migration process was so amazing. Not one hiccup. Roland was in charge of my process. He even had videos that showed my website and step by step instructions. I am not very computer literate, and I didn't have to be. My unborn grandchild could figure this out....hahahah. Yotpo Team and Roland Thank you all for everything you have provided, and I know you will still be there when I need you.

Addictive Apothecary
미국
앱 사용 기간 14일
답글 Yotpo개 2023년 3월 21일

Thanks for your feedback, we really appreciate it.

2023년 2월 21일

The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Clarifying business need through having a zoom call to constant emails updating the progress of the setup were extremely helpful in keeping us in the loop.

The customer support in general for any of the Yotpo apps is outstanding, questions are answered within minutes on the live chat, and any complex or specific requests are passed through to the right person straight away who emails solutions back within 1-12 hours (our experience).

Norfolk Natural Living
영국
앱 사용 기간 13일
답글 Yotpo개 2023년 3월 7일

Thank you for writing a review — we value your feedback.

2023년 11월 12일

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
미국
앱 사용 기간 12일
2022년 8월 14일

We've just setup Yotpo for our store. Hannah and the team have been super helpful through the entire process. We look forward to success with Yotpo subscriptions.

Frenchie
오스트레일리아
앱 사용 기간 11일
2023년 7월 21일

Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.

Rumble Coffee
오스트레일리아
앱 사용 기간 10일
답글 Yotpo개 2023년 8월 7일

Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product

2023년 1월 10일

The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.

hadijewelry
스위스
앱 사용 기간 9일
답글 Yotpo개 2023년 1월 18일

Thank you for writing a review — we value your feedback.

2023년 3월 12일

Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!

Keepin' it Reef
미국
앱 사용 기간 8일
답글 Yotpo개 2023년 3월 13일

Thank you for sharing your thoughts with us!

2023년 1월 14일

This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.

Puget Sound Coffee
미국
앱 사용 기간 7일
답글 Yotpo개 2023년 1월 18일

Thanks for your feedback, we really appreciate it.

2023년 9월 25일

The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.

Pyure Brands
미국
앱 사용 기간 7일