Omtaler (186)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
30. oktober 2024

The app is simple to understand, great to use and works really well on the front end of the site. When I needed help, Alex was able to jump in and support me quickly and effectively. Very happy.

Surrey Cigars
Storbritannia
9 måneder bruker appen
Yotpo svarte 1. november 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

16. oktober 2024

Great customer service team. I've had the pleasure of reaching out through the chat box a few times and have had great experiences each time. Today I reached out and Cyrus Jay helped get my issue resolved within minutes!

Rizos Curls
USA
6 måneder bruker appen
Yotpo svarte 18. oktober 2024

We appreciate your feedback, thank you!

15. august 2024

Very quick and responsive customer service. Jeffrey fixed the problem we were having (customers couldn't see their subscription page) within 10 mins. Easy to get hold of via the chat screen and appreciate the swift fix.

Sweet Freedom
Storbritannia
Nesten 2 år bruker appen
Yotpo svarte 21. august 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

11. oktober 2024

Chatted with Danilyn D. today regarding Yopto subscription instructions for our customers. She kindly wrote up a document for us to add to our FAQ page. This is hugely appreciated an added benefit to Yopto business customers. Thank you so much for going the extra mile to send that to us!

Good Clean Love
USA
3 måneder bruker appen
Yotpo svarte 14. oktober 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

23. september 2024

Thank you for the customer support Orland. Great work and technical difficulties were sorted out very quickly.

Organic Baobab
Australia
Rundt 1 år bruker appen
Yotpo svarte 25. september 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

9. oktober 2024

great and efficient help from Regie Lesondra Bornea. helped solve some technical and stylistic help in less than a few hours!

Tired & Wired Coffee
USA
4 måneder bruker appen
Yotpo svarte 11. oktober 2024

We appreciate your feedback, thank you!

22. september 2024

The customer support is on point! Messaged support and within an hour they had the ticket resolved.

Mitra9
USA
Rundt 1 måned bruker appen
Yotpo svarte 24. september 2024

Thanks for your feedback, we really appreciate it.

17. juli 2024

My Customer Service team and I are happy with the Yotpo Subscriptions app. Sheen helped us migrate from our previous subscription platform and was very easy to work with and highly knowlegeable. The switch was mostly done on his end and the tool allowed me and my Dev team to easily work on the front-end design side of things. Administering the program is easier on us and helping our customers is easier for my Customer Service team. Next, we'll be working on strategies for improving the program and expanding our reach with our Customer Success Manager. Overall, this has been a smooth and fruitful switch.

Saie
USA
27 dager bruker appen
Yotpo svarte 22. juli 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

8. juli 2024

I had an issue with the subscription option not showing on my website. I did the chat with Christopher and he discovered that the code was not on my website and fixed it in minutes. This is a great app for subscriptions and the customer service is great.

Brown Girls Hair
USA
Over 1 år bruker appen
Yotpo svarte 15. juli 2024

Thanks for your feedback, we really appreciate it.

7. august 2024

Radly was exceptional in helping us migrate 5 storefronts from our previous solution.

Jamieson Vitamins
Canada
2 måneder bruker appen
Yotpo svarte 21. august 2024

We appreciate your feedback, thank you!