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Quick response and got our edit quickly done and with fantastic communication. We have had a better user experience ever since.
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Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!
I needed tech support to help get the widget on my home screen. Thessenyl and her team amde sure it happened. Expect about a week turn around. It will get done!
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helpful customer support. Special thanks to Roland from the support team, very helpful and professional thank you so much
Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.
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Great customer service! Thessanyl was super helpful in troubleshooting some code issues I was having. They helped me within a few minutes, and the problem got fixed right away.
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Find these tools easy to use. But when I have needed to get help - the team are great. Roland super helpful today. He understood my question quickly and resolved. :)
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This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.
Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services
I'm only starting to build my subscription base now, but this app has been perfect so far, especially for the fact that I am on the free subscription! I really do recommend it, it looks great within my design on the store and is really easy for the customer to choose their subscription rate. I have just had my first issue where a customer forgot to add the shipping and the chat assistant fixed this for me, was super easy and Roland M was a great help! Thanks team, keep up the great work!
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We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!
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