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Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.
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Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a lot to small business owners. Great support and helpful team. Yotpo Subscriptions has been great so far.
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So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business
We have only used Yotpo since we launched RockyMountainBioAg.com. Works seamlessly and is a top notch company to work with. If you want reviews and other top notch integrations to grow sales and customer loyalty look no further, Yotpo is your app!
Setting up my subscription program was a breeze. ran in to an issue though with my display boxes on my website showing comma's instead of periods for the prices. hit the chat box and Roland assisted me and fixed the issue. He had to enter my shopify back door to get it done but was willing to and got the issue fixed! As a business owner i run in to issues often and normally IT is not helpful. Roland is by far the best IT person ive worked with in months. Solved out the issue in a timely manner and very nice to chat with. I had heard from a friend that Yotpo had great customer service. She was right! I have decided to use Yotpo apps for multiple things now even if other apps have higher amounts of people using them. Cause i know if Theres a issue they will get it fixed.
Excellent customer service experience. Very quick, and Thessanyl was able to outline the steps needed to resolve my issue. Thanks Thessanyl and I look forward to offering subcriptions to my customers with Yotpo
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I have recently installed the app and so far the process of integration and use has been seamless. Irvin and the support team were very prompt and helpful in their responses, which is always good. My favorite part of the app is how easy it is to customize the UI. Look forward to my experience with Yotpo.
Thank you and we are happy you're enjoying our app!
I switched from Assemble Subscriptions. Yotpo's support was terrific! They migrated all my subscription customers and plans in a day. They even customized the widget to my store without my having to ask and I couldn't be happier. Looking forward to working with Yotpo for a long time! Caroline's Dream
We're thrilled that you had such an excellent migration experience and we can't wait to grow together with you!
This app is very easy to install and easy to see. And Vergian was very kind and quick to support me in my problems. Thank you.
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Einfache Installation und flexible Handhabung in den Sections der Product Detail Seite. Alle notwendigen Einstellungen sind da. Die Pläne sind logisch aufgebaut. Bin sehr zufrieden. Auch ein Lob an den Support, ein kleines Übersetzungsproblem wurde ruck zuck gefixt.
Wir freuen uns sehr zu hören, dass Sie eine gute Erfahrung gemacht haben und schätzen Ihr Feedback sehr :)