Avaliações (187)

Classificação geral
4,7
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
19 de maio de 2023

Roland provided exceptional service during our subscriber migration to Yopto. Their professionalism, expertise, and commitment to excellence made the process seamless. They listened to our needs, communicated effectively, and executed the migration flawlessly. Roland's team ensured accurate data transfer and provided comprehensive training and support. Highly recommended for a friendly and successful transition.

Fillaree
Estados Unidos
14 dias usando o app
Yotpo deixou uma resposta 1 de junho de 2023

Thank you for your valuable feedback! we are pleased to hear that!

16 de março de 2023

This is the best thing that could have happened. I have been using another subscription service for a while now. I have also been with Yotpo from the beginning for my customer reviews, then I implemented the customer points. Now they offer the subscription service. Can I just say with everything now all in one place this is absolutely beautiful. Their migration process was so amazing. Not one hiccup. Roland was in charge of my process. He even had videos that showed my website and step by step instructions. I am not very computer literate, and I didn't have to be. My unborn grandchild could figure this out....hahahah. Yotpo Team and Roland Thank you all for everything you have provided, and I know you will still be there when I need you.

Addictive Apothecary
Estados Unidos
14 dias usando o app
Yotpo deixou uma resposta 21 de março de 2023

Thanks for your feedback, we really appreciate it.

21 de fevereiro de 2023

The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Clarifying business need through having a zoom call to constant emails updating the progress of the setup were extremely helpful in keeping us in the loop.

The customer support in general for any of the Yotpo apps is outstanding, questions are answered within minutes on the live chat, and any complex or specific requests are passed through to the right person straight away who emails solutions back within 1-12 hours (our experience).

Norfolk Natural Living
Reino Unido
13 dias usando o app
Yotpo deixou uma resposta 7 de março de 2023

Thank you for writing a review — we value your feedback.

12 de novembro de 2023

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
Estados Unidos
12 dias usando o app
14 de agosto de 2022

We've just setup Yotpo for our store. Hannah and the team have been super helpful through the entire process. We look forward to success with Yotpo subscriptions.

Frenchie
Austrália
11 dias usando o app
21 de julho de 2023

Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.

Rumble Coffee
Austrália
10 dias usando o app
Yotpo deixou uma resposta 7 de agosto de 2023

Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product

10 de janeiro de 2023

The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.

hadijewelry
Suíça
9 dias usando o app
Yotpo deixou uma resposta 18 de janeiro de 2023

Thank you for writing a review — we value your feedback.

12 de março de 2023

Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!

Keepin' it Reef
Estados Unidos
8 dias usando o app
Yotpo deixou uma resposta 13 de março de 2023

Thank you for sharing your thoughts with us!

14 de janeiro de 2023

This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.

Puget Sound Coffee
Estados Unidos
7 dias usando o app
Yotpo deixou uma resposta 18 de janeiro de 2023

Thanks for your feedback, we really appreciate it.

25 de setembro de 2023

The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.

Pyure Brands
Estados Unidos
7 dias usando o app