Avaliações (189)

Classificação geral
4,7
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
30 de maio de 2024

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
Estados Unidos
Aproximadamente 1 mês usando o app
Yotpo deixou uma resposta 18 de junho de 2024

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

24 de agosto de 2024

Great and easy to use app for managing subscriptions. Excellet Customer support.

Plant Veda
Canadá
18 dias usando o app
Yotpo deixou uma resposta 26 de agosto de 2024

We appreciate your feedback, thank you!

3 de julho de 2024

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!

Mercy House Global
Estados Unidos
Aproximadamente 19 horas usando o app
Yotpo deixou uma resposta 9 de julho de 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

3 de abril de 2024

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

The Pet Butcher
Austrália
Aproximadamente 1 mês usando o app
27 de junho de 2024

James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.

Huge Supplements
Estados Unidos
2 meses usando o app
Yotpo deixou uma resposta 1 de julho de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!

8 de abril de 2024

Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.

STAIT
Austrália
3 dias usando o app
27 de março de 2024

Super Support von Irvin N!

Cycle Roasters
Alemanha
Aproximadamente 1 ano usando o app
20 de junho de 2024

Jeffrey T help to configure the application. Very good product and useful.

Ahmad Tea
Reino Unido
1 dia usando o app
Yotpo deixou uma resposta 24 de junho de 2024

We appreciate your feedback, thank you!

15 de maio de 2024

Thessanyl V outdid themself by helping me tremendously !

LouxJewels
Estados Unidos
5 meses usando o app
24 de março de 2024

Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!

Noor Nutrition
Reino Unido
Aproximadamente 22 horas usando o app