Yotpo Subscriptions , 162 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
30 de novembro de 2023

Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!

Baton
Estados Unidos
4 meses usando o app
22 de novembro de 2023

Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!

Capillus
Estados Unidos
Aproximadamente 1 mês usando o app
28 de novembro de 2023

The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!

Stone Stash Coffee
Estados Unidos
22 dias usando o app
1 de novembro de 2023

I had an issue and couldn't figure out how to add Yotpo to my home page. I contacted them yesterday night, in an 1h the problem was fixed. They were really helpful and quick to reply, thanks again !!

Fuüd
Reino Unido
Aproximadamente 1 ano usando o app
Yotpo deixou uma resposta 16 de novembro de 2023

Thank you for your review! We are glad that the problem was resolved to your satisfaction.

16 de novembro de 2023

Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us

120/Life
Estados Unidos
Aproximadamente 1 mês usando o app
5 de novembro de 2023

Very prompt customer services and onboarding - should you have any questions their team are there to assist. In particular, Roland M is great - knowledgeable and can work through any question you have - thanks Roland.

Happy Valley Honey
Nova Zelândia
3 meses usando o app
Yotpo deixou uma resposta 16 de novembro de 2023

Thank you for your feedback! We are glad to hear that our Technical Support team assisted you quickly and accurately!

6 de junho de 2023

We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S

SAVE ME FROM
Estados Unidos
9 meses usando o app
Yotpo deixou uma resposta 8 de junho de 2023

Thank you for your feedback!

1 de novembro de 2023

Albert our migration specialist made the transition super easy. We had a few special circumstances and Yotpo was able to handle each of them. We switched from Bold and are very happy with the switch. If you have other Yotpo products their subscriptions app works amazing with their other suite of apps.

Tails Up, Pup
Estados Unidos
30 dias usando o app
Yotpo deixou uma resposta 16 de novembro de 2023

Thank you for your feedback regarding the migration process! It is great to learn that the experience was satisfactory and met your expectations. We take pride in ensuring that our services are user-friendly and efficient, and it is encouraging to hear that we were successful in meeting these goals. Thank you for your trust in our brand.

12 de novembro de 2023

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
Estados Unidos
12 dias usando o app
25 de outubro de 2023

I had issues with positioning the widget on the product page due to the theme. Roland was able to fix the issue within 10 minutes. great customer service and acted promptly.

Conquest Coffee
Austrália
2 meses usando o app