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I couldn't get the customer-facing widget installed on my Shopify store, so I contacted support. They didn't just tell me what I was doing wrong; Irvin with their support team installed it for me and now it's working perfectly.
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Great customer service from Happy S. - easy to understand, thorough and got me up and running quickly. Appreciate it!
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Happy S Help me and the service was excellent and fast! I needed help with the new theme that I added and Happy was able to get back up and running!
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Hands down this is the best app for subscription based offerings on Shopify. From the easy and effortless set up to the simplicity. of use for t he customer, Yotpo has created the perfect solution for all subscription offerings for your store. Bonus points for how awesome their support staff is as well when needed!
We are grateful for your business and are excited to continue to advance together!
Excellent customer service: they reply instantly and are very polite and helpful. Shout out to Thessanyl who helped me a lot today !
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Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.
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Easy app to use to make subscription adjustments, helpful data is easily available, and Yotpo team provides great support.
Amazing customer service. Roland has assisted me several times and has been wonderful about promptly following up and thoroughly answering all my questions.
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Josephine was super helpful, got back to my request for assistance straight away via the Live Chat even though it's almost 8pm. SO HANDY - especially for those of us building their e-comm stores outside of working hours because they're working a 9-5pm. Thank you!
Yotpo is a great company; we use them for customer review syndication to walmart.com and subscription models on our website. We had a loyal customer upset because of our mistake, and Roland was able to walk me through the process, providing a freshly captured video and screenshots. He also confirmed my coupon settings were correct, and it worked. Excellent service, outstanding support, and amazing employees.
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