Recensioner (186)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
25 juli 2023

I've been running my subscription business for a number of years and I previously used two other subscription apps prior to migrating my customers to Yotpo Subscriptions. A big thank you to the outstanding support from Sheen & Jomar, the migration support team where amazing with communication and made the transition to Yotpo so seamless. The subscription app is easy to install and set up subscriptions for my store. They also have lighting fast customer service via chat. The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Their customer service has been exceptional so far. Quick responses to my concerns and open communication. Looking forward to all the new features and updates that come out as well as I'm always looking for ways to bring more value to my customers.

Planners Avenue
Australien
18 dagar användning av appen
Yotpo svarade 7 augusti 2023

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our product and Customer service.

Redigerat 20 december 2022

The app is easy to navigate and both Roland and Happy were terrific to work with. I look forward to exploring it more and growing my business with it.

Ohhts! Overnight Oatmeal
USA
16 dagar användning av appen
Yotpo svarade 18 januari 2023

Thanks for your feedback, we really appreciate it.

29 mars 2023

Great App, easy to setup. There could be some more tweaks to change, but for now pretty solid.
Maria was very kind and answered all my questions, very friendly and she seems to know the product very well.
Thanks!

clem.shop
Tyskland
16 dagar användning av appen
25 maj 2022

I am so happy I chose to start using the Yotpo app. It was so easy to get up and running and I got my first subscription within 24 hours. The team has truly been so supportive, helpful and responsive. Hannah is wonderful and I look forward to exploring other Yotpo apps. Thanks for creating a seamless user experience.

IYOBA
USA
Mer än ett år användning av appen
2 mars 2022

Very grateful to work with Yotpo Subscriptions. Simple interface and excellent connections between SMS, loyalty, etc. Couldn't recommend a better company to work with.

Til You Collapse
USA
Mer än ett år användning av appen
Yotpo svarade 5 juni 2022

It's wonderful to be in business with your brand, and continue to prove that Fashion is a great industry for subscriptions!

19 maj 2023

Roland provided exceptional service during our subscriber migration to Yopto. Their professionalism, expertise, and commitment to excellence made the process seamless. They listened to our needs, communicated effectively, and executed the migration flawlessly. Roland's team ensured accurate data transfer and provided comprehensive training and support. Highly recommended for a friendly and successful transition.

Fillaree
USA
14 dagar användning av appen
Yotpo svarade 1 juni 2023

Thank you for your valuable feedback! we are pleased to hear that!

16 mars 2023

This is the best thing that could have happened. I have been using another subscription service for a while now. I have also been with Yotpo from the beginning for my customer reviews, then I implemented the customer points. Now they offer the subscription service. Can I just say with everything now all in one place this is absolutely beautiful. Their migration process was so amazing. Not one hiccup. Roland was in charge of my process. He even had videos that showed my website and step by step instructions. I am not very computer literate, and I didn't have to be. My unborn grandchild could figure this out....hahahah. Yotpo Team and Roland Thank you all for everything you have provided, and I know you will still be there when I need you.

Addictive Apothecary
USA
14 dagar användning av appen
Yotpo svarade 21 mars 2023

Thanks for your feedback, we really appreciate it.

21 februari 2023

The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Clarifying business need through having a zoom call to constant emails updating the progress of the setup were extremely helpful in keeping us in the loop.

The customer support in general for any of the Yotpo apps is outstanding, questions are answered within minutes on the live chat, and any complex or specific requests are passed through to the right person straight away who emails solutions back within 1-12 hours (our experience).

Norfolk Natural Living
Storbritannien
13 dagar användning av appen
Yotpo svarade 7 mars 2023

Thank you for writing a review — we value your feedback.

12 november 2023

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
USA
12 dagar användning av appen
14 augusti 2022

We've just setup Yotpo for our store. Hannah and the team have been super helpful through the entire process. We look forward to success with Yotpo subscriptions.

Frenchie
Australien
11 dagar användning av appen