Recensioner (186)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
29 mars 2023

Great App, easy to setup. There could be some more tweaks to change, but for now pretty solid.
Maria was very kind and answered all my questions, very friendly and she seems to know the product very well.
Thanks!

clem.shop
Tyskland
16 dagar användning av appen
19 maj 2023

Roland provided exceptional service during our subscriber migration to Yopto. Their professionalism, expertise, and commitment to excellence made the process seamless. They listened to our needs, communicated effectively, and executed the migration flawlessly. Roland's team ensured accurate data transfer and provided comprehensive training and support. Highly recommended for a friendly and successful transition.

Fillaree
USA
14 dagar användning av appen
Yotpo svarade 1 juni 2023

Thank you for your valuable feedback! we are pleased to hear that!

16 mars 2023

This is the best thing that could have happened. I have been using another subscription service for a while now. I have also been with Yotpo from the beginning for my customer reviews, then I implemented the customer points. Now they offer the subscription service. Can I just say with everything now all in one place this is absolutely beautiful. Their migration process was so amazing. Not one hiccup. Roland was in charge of my process. He even had videos that showed my website and step by step instructions. I am not very computer literate, and I didn't have to be. My unborn grandchild could figure this out....hahahah. Yotpo Team and Roland Thank you all for everything you have provided, and I know you will still be there when I need you.

Addictive Apothecary
USA
14 dagar användning av appen
Yotpo svarade 21 mars 2023

Thanks for your feedback, we really appreciate it.

21 februari 2023

The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Clarifying business need through having a zoom call to constant emails updating the progress of the setup were extremely helpful in keeping us in the loop.

The customer support in general for any of the Yotpo apps is outstanding, questions are answered within minutes on the live chat, and any complex or specific requests are passed through to the right person straight away who emails solutions back within 1-12 hours (our experience).

Norfolk Natural Living
Storbritannien
13 dagar användning av appen
Yotpo svarade 7 mars 2023

Thank you for writing a review — we value your feedback.

12 november 2023

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
USA
12 dagar användning av appen
14 augusti 2022

We've just setup Yotpo for our store. Hannah and the team have been super helpful through the entire process. We look forward to success with Yotpo subscriptions.

Frenchie
Australien
11 dagar användning av appen
21 juli 2023

Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.

Rumble Coffee
Australien
10 dagar användning av appen
Yotpo svarade 7 augusti 2023

Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product

10 januari 2023

The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.

hadijewelry
Schweiz
9 dagar användning av appen
Yotpo svarade 18 januari 2023

Thank you for writing a review — we value your feedback.

12 mars 2023

Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!

Keepin' it Reef
USA
8 dagar användning av appen
Yotpo svarade 13 mars 2023

Thank you for sharing your thoughts with us!

14 januari 2023

This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.

Puget Sound Coffee
USA
7 dagar användning av appen
Yotpo svarade 18 januari 2023

Thanks for your feedback, we really appreciate it.