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Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!
This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.
Thanks for your feedback, we really appreciate it.
The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.
Currency is not working with Shopify Markets Pro
Thank you for sharing your feedback with us. We are sorry to hear that you encountered an issue with Yotpo Subscriptions. We would like to investigate the matter further and assist you in finding the solutions you require.
If you would like to proceed, we kindly request you to re-download Yotpo Subscriptions and open a support chat via the admin. We ensure that someone will attend to your concern immediately.
Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.
Thanks for your feedback, we really appreciate it.
Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a lot to small business owners. Great support and helpful team. Yotpo Subscriptions has been great so far.
Thanks for your feedback, we really appreciate it.
So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business
In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
We have only used Yotpo since we launched RockyMountainBioAg.com. Works seamlessly and is a top notch company to work with. If you want reviews and other top notch integrations to grow sales and customer loyalty look no further, Yotpo is your app!
Jeffrey T help to configure the application. Very good product and useful.
We appreciate your feedback, thank you!