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helpful customer support. Special thanks to Roland from the support team, very helpful and professional thank you so much
Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.
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Great customer service! Thessanyl was super helpful in troubleshooting some code issues I was having. They helped me within a few minutes, and the problem got fixed right away.
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Find these tools easy to use. But when I have needed to get help - the team are great. Roland super helpful today. He understood my question quickly and resolved. :)
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This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.
Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services
I'm only starting to build my subscription base now, but this app has been perfect so far, especially for the fact that I am on the free subscription! I really do recommend it, it looks great within my design on the store and is really easy for the customer to choose their subscription rate. I have just had my first issue where a customer forgot to add the shipping and the chat assistant fixed this for me, was super easy and Roland M was a great help! Thanks team, keep up the great work!
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We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!
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Beim Einrichten gab es Probleme, diese wurden sofort vom Support gelöst. Ich weiß nicht wo die Firma sitzt, aber zu deutschen Zeiten um 01:30 wurde alles direkt inklusive Screenshots beantwortet & für mich geregelt. Andchließend habe ich sogar den Mitarbeiter via Mitarbeiter/Gastzugang hinzugefügt. Da braucht ihr euch keine Sorgen zu machen.
Mein Supporter hat mir auch anschließend noch zwei weitere Fragen beantwortet, inklusive Beispielen.
Mein Support hieß Roland.
Alles sehr hilfreich.
Zum System: Sieht gut aus & für den Preis optimal. Viele andere Systeme wollten viel zu viel Geld von mir, vor allem bei der kostenlosen Version; nehmen die teilweise Gebühren bis zu 5000€
Hier ist alles entspannt (bis zu 500€/Monat) alles kostenfrei & ab dem 501€ zahlt man nur noch 1%y
Ich bin sehr gespannt.
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My company was fortunate to work with Team Yotpo on their subscription service. I was impressed with the team's domain expertise, professionalism and quality communication. The app works great and is very user friendly. Kiki Milk's subscription service is doing better than expected and we're very appreciative of Yotpo's efforts. 5 stars without hesitation.
We are honored to be part of your brand's journey! We strive to continue the great communication and provide you with the best service possible!
Roland was so helpful and helped me make my account page have a button to manage subscriptions. Make sure you do this too!!!!