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had a problem i could figure out and it was frustrating me to no end. Once i open the chat and spoke with Roland he fixed the issue and also gave me instructions on how to fix the issue myself if i ever ran into the problem again. I am super happy and super satisfied! Thanks again Roland, you're the best!
We're glad to hear your issue was resolved and that you have the necessary tools for future needs. Thank you for sharing your positive experience with us!
Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!
Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.
Thank you for your review! Glad you are happy with our app!
Greate service.
Roland were a true legend! He drive through the problem and fixed everything!
True legend!!
Wonderful customer service I've just had with Roland - helped me through the problem quickly and efficiently :)
Thanks for your feedback, we really appreciate it.
Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!
We appreciate your positive feedback regarding our app and customer support!
Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.
Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.
Orland also very helpful on the support chat.
Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.
I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!
Thank you for sharing your thoughts with us!
Great Customer service. I had an issue over the weekend and Jomar M was able to quickly help address it.
Thank you for sharing your thoughts with us!