Yotpo Subscriptions

James migrated our subscriptions over. James is patient, understanding and very helpful in also showing/educating me where to find information. He communicated at every step of the process to ensure I understood the process. Prior to any changes, publishing or going live drafts were sent to me to approve. Fabulous communication from James and team from the word go. I'm very fortunate to have James and team support.

YOTPO have excellent support team, all polite, kind, professional and friendly.

I set up the free shipping by myself thanks to the links for me to learn and prompts as completing each step.

Thanks champs

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

Thessanyl V outdid themself by helping me tremendously !

Jeffrey T help to configure the application. Very good product and useful.

Best app ever. Best customer service. Thank you Thessanyl V for your help and support.

Super Support von Irvin N!

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.

Very nice subscription app. Uncluttered design that loads quickly. Customer service was very helpful, responsive and patient in getting the subscription widget to function with my modal cart. 5 stars.