评论 (189)

整体评分
4.7
每个评分等级的数量
  • 89% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
2023年7月21日

Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.

Rumble Coffee
澳大利亚
10天 人在使用应用
Yotpo已回复 2023年8月7日

Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product

2023年1月10日

The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.

hadijewelry
瑞士
9天 人在使用应用
Yotpo已回复 2023年1月18日

Thank you for writing a review — we value your feedback.

2023年3月12日

Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!

Keepin' it Reef
美国
8天 人在使用应用
Yotpo已回复 2023年3月13日

Thank you for sharing your thoughts with us!

2024年4月2日

Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!

Aglow
新西兰
7天 人在使用应用
2023年1月14日

This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.

Puget Sound Coffee
美国
7天 人在使用应用
Yotpo已回复 2023年1月18日

Thanks for your feedback, we really appreciate it.

2023年9月25日

The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.

Pyure Brands
美国
7天 人在使用应用
2023年3月6日

Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.

Slow
美国
6天 人在使用应用
Yotpo已回复 2023年3月7日

Thanks for your feedback, we really appreciate it.

2022年12月7日

Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a lot to small business owners. Great support and helpful team. Yotpo Subscriptions has been great so far.

Realize
美国
6天 人在使用应用
Yotpo已回复 2023年1月18日

Thanks for your feedback, we really appreciate it.

2022年8月22日

So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business

Tail Waggin' Biscuits & Bones, Inc.
美国
5天 人在使用应用
2024年7月3日

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!

Mercy House Global
美国
大约19小时 人在使用应用
Yotpo已回复 2024年7月9日

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.