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The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Clarifying business need through having a zoom call to constant emails updating the progress of the setup were extremely helpful in keeping us in the loop.
The customer support in general for any of the Yotpo apps is outstanding, questions are answered within minutes on the live chat, and any complex or specific requests are passed through to the right person straight away who emails solutions back within 1-12 hours (our experience).
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We've just setup Yotpo for our store. Hannah and the team have been super helpful through the entire process. We look forward to success with Yotpo subscriptions.
The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.
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Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!
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This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.
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Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.
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Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a lot to small business owners. Great support and helpful team. Yotpo Subscriptions has been great so far.
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So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business
We have only used Yotpo since we launched RockyMountainBioAg.com. Works seamlessly and is a top notch company to work with. If you want reviews and other top notch integrations to grow sales and customer loyalty look no further, Yotpo is your app!
Excellent customer service experience. Very quick, and Thessanyl was able to outline the steps needed to resolve my issue. Thanks Thessanyl and I look forward to offering subcriptions to my customers with Yotpo
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