評論 (189)

整體評分
4.7
各級評分數量
  • 89% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年5月30日

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
美國
使用應用程式 大約1個月
Yotpo 已回覆 2024年6月18日

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

2024年8月24日

Great and easy to use app for managing subscriptions. Excellet Customer support.

Plant Veda
加拿大
使用應用程式 18天
Yotpo 已回覆 2024年8月26日

We appreciate your feedback, thank you!

2024年7月3日

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!

Mercy House Global
美國
使用應用程式 大約19小時
Yotpo 已回覆 2024年7月9日

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

2024年4月3日

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

The Pet Butcher
澳洲
使用應用程式 大約1個月
2024年6月27日

James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.

Huge Supplements
美國
使用應用程式 2個月
Yotpo 已回覆 2024年7月1日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!

2024年4月8日

Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.

STAIT
澳洲
使用應用程式 3天
2024年3月27日

Super Support von Irvin N!

Cycle Roasters
德國
使用應用程式 大約1年
2024年6月20日

Jeffrey T help to configure the application. Very good product and useful.

Ahmad Tea
英國
使用應用程式 1天
Yotpo 已回覆 2024年6月24日

We appreciate your feedback, thank you!

2024年5月15日

Thessanyl V outdid themself by helping me tremendously !

LouxJewels
美國
使用應用程式 5個月
2024年3月24日

Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!

Noor Nutrition
英國
使用應用程式 大約22小時