評價 (163)

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2023年11月1日

Albert our migration specialist made the transition super easy. We had a few special circumstances and Yotpo was able to handle each of them. We switched from Bold and are very happy with the switch. If you have other Yotpo products their subscriptions app works amazing with their other suite of apps.

Tails Up, Pup
美國
使用應用程式 30天
Yotpo 已回覆 2023年11月16日

Thank you for your feedback regarding the migration process! It is great to learn that the experience was satisfactory and met your expectations. We take pride in ensuring that our services are user-friendly and efficient, and it is encouraging to hear that we were successful in meeting these goals. Thank you for your trust in our brand.

2023年6月19日

This team has continued to impress me with their customer service and follow-up. I required some custom work on widget display to enhance the user experience and they were willing to do the work behind the scenes and notified me numerous times along teh way while the work was being done. Thessanyl managed the entire interaction between myself and their Dev team and was extremely courteous and professional. It has been a great experience thus far. Highly recommend!

Wholly Liquid
美國
使用應用程式 3個月
2023年7月11日

Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.

Ascent Nutrition
美國
使用應用程式 大約1個月
Yotpo 已回覆 2023年7月24日

Thank you for your review! Glad you are happy with our app!

2023年10月25日

I had issues with positioning the widget on the product page due to the theme. Roland was able to fix the issue within 10 minutes. great customer service and acted promptly.

Conquest Coffee
澳洲
使用應用程式 2個月
2023年7月25日

I've been running my subscription business for a number of years and I previously used two other subscription apps prior to migrating my customers to Yotpo Subscriptions. A big thank you to the outstanding support from Sheen & Jomar, the migration support team where amazing with communication and made the transition to Yotpo so seamless. The subscription app is easy to install and set up subscriptions for my store. They also have lighting fast customer service via chat. The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Their customer service has been exceptional so far. Quick responses to my concerns and open communication. Looking forward to all the new features and updates that come out as well as I'm always looking for ways to bring more value to my customers.

Planners Avenue
澳洲
使用應用程式 18天
Yotpo 已回覆 2023年8月7日

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our product and Customer service.

2023年7月14日

Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales

Chartley Chucks
英國
使用應用程式 4個月
Yotpo 已回覆 2023年8月10日

Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.

2023年11月12日

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
美國
使用應用程式 12天
2023年7月28日

Great app! Great customer service (Thessanyl is the best and solves all my trickiest issues). This app does have its limitations, but I havent found any other app that works this well as far as SKU simplicity, customer facing simplicity, and full customization is concerned. 5 stars from me

BioMane.com
美國
使用應用程式 大約2個月
Yotpo 已回覆 2023年8月10日

We appreciate your review and are pleased to hear that you are enjoying our app and service. Thank you!

2023年8月17日

Great help from Sheen this morning setting up, very patient and kind. Looking forward to seeing what this can do for our product. Thanks

Modern Toss
英國
使用應用程式 2個月
2023年7月17日

Happy with the App, Support and they have added a few features recently which have definitely improved the App!

ASN Online
紐西蘭
使用應用程式 大約1年
Yotpo 已回覆 2023年8月10日

Thank you for your review! We're glad you are enjoying our app and our continuous improvements