Yotpo Subscriptions , 162 則評價

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2023年11月30日

Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!

Baton
美國
使用應用程式 4個月
2023年11月22日

Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!

Capillus
美國
使用應用程式 大約1個月
2023年11月28日

The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!

Stone Stash Coffee
美國
使用應用程式 22天
2023年11月1日

I had an issue and couldn't figure out how to add Yotpo to my home page. I contacted them yesterday night, in an 1h the problem was fixed. They were really helpful and quick to reply, thanks again !!

Fuüd
英國
使用應用程式 大約1年
Yotpo 已回覆 2023年11月16日

Thank you for your review! We are glad that the problem was resolved to your satisfaction.

2023年11月16日

Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us

120/Life
美國
使用應用程式 大約1個月
2023年11月5日

Very prompt customer services and onboarding - should you have any questions their team are there to assist. In particular, Roland M is great - knowledgeable and can work through any question you have - thanks Roland.

Happy Valley Honey
紐西蘭
使用應用程式 3個月
Yotpo 已回覆 2023年11月16日

Thank you for your feedback! We are glad to hear that our Technical Support team assisted you quickly and accurately!

2023年6月6日

We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S

SAVE ME FROM
美國
使用應用程式 9個月
Yotpo 已回覆 2023年6月8日

Thank you for your feedback!

2023年11月1日

Albert our migration specialist made the transition super easy. We had a few special circumstances and Yotpo was able to handle each of them. We switched from Bold and are very happy with the switch. If you have other Yotpo products their subscriptions app works amazing with their other suite of apps.

Tails Up, Pup
美國
使用應用程式 30天
Yotpo 已回覆 2023年11月16日

Thank you for your feedback regarding the migration process! It is great to learn that the experience was satisfactory and met your expectations. We take pride in ensuring that our services are user-friendly and efficient, and it is encouraging to hear that we were successful in meeting these goals. Thank you for your trust in our brand.

2023年11月12日

Roland M's responsiveness exceeded my expectations. Each inquiry and request I made was met with a swift "Yes," and he efficiently addressed them within minutes, often in less than a minute. Even on a cheerful Sunday evening, Roland was readily available on the chat, providing expert assistance and going the extra mile to ensure everything was sorted. Working with such a knowledgeable and courteous professional was a genuine pleasure.

Tower 15 Coffee
美國
使用應用程式 12天
2023年10月25日

I had issues with positioning the widget on the product page due to the theme. Roland was able to fix the issue within 10 minutes. great customer service and acted promptly.

Conquest Coffee
澳洲
使用應用程式 2個月