Yotpo Subscriptions , 161 reviews

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other products, intuitive interface, and efficient migration process. Its widget fits well into site branding and its integration with loyalty and rewards programs is a key benefit. The app's customer service is responsive and effective, particularly through chat support. It supports multiple languages, making it suitable for international use. Merchants also note that it boosts sales through its subscription model.

July 18, 2023

Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.

Kings Seeds NZ
New Zealand
7 months using the app
Yotpo replied August 7, 2023

Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!

October 24, 2023

Roland were a true legend! He drive through the problem and fixed everything!
True legend!!

Patricks AU
Australia
About 2 months using the app
June 19, 2023

This team has continued to impress me with their customer service and follow-up. I required some custom work on widget display to enhance the user experience and they were willing to do the work behind the scenes and notified me numerous times along teh way while the work was being done. Thessanyl managed the entire interaction between myself and their Dev team and was extremely courteous and professional. It has been a great experience thus far. Highly recommend!

Wholly Liquid
United States
3 months using the app
July 25, 2023

I've been running my subscription business for a number of years and I previously used two other subscription apps prior to migrating my customers to Yotpo Subscriptions. A big thank you to the outstanding support from Sheen & Jomar, the migration support team where amazing with communication and made the transition to Yotpo so seamless. The subscription app is easy to install and set up subscriptions for my store. They also have lighting fast customer service via chat. The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Their customer service has been exceptional so far. Quick responses to my concerns and open communication. Looking forward to all the new features and updates that come out as well as I'm always looking for ways to bring more value to my customers.

Planners Avenue
Australia
18 days using the app
Yotpo replied August 7, 2023

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our product and Customer service.

July 11, 2023

Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.

Ascent Nutrition
United States
About 1 month using the app
Yotpo replied July 24, 2023

Thank you for your review! Glad you are happy with our app!

July 14, 2023

Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales

Chartley Chucks
United Kingdom
4 months using the app
Yotpo replied August 10, 2023

Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.

May 25, 2023

Happy S Help me and the service was excellent and fast! I needed help with the new theme that I added and Happy was able to get back up and running!

Hao Bao Bao Coffee
United States
8 months using the app
Yotpo replied June 1, 2023

Thank you for your feedback, we're glad to hear that!

August 17, 2023

Great help from Sheen this morning setting up, very patient and kind. Looking forward to seeing what this can do for our product. Thanks

Modern Toss
United Kingdom
2 months using the app
August 22, 2023

Amazing customer service. Roland has assisted me several times and has been wonderful about promptly following up and thoroughly answering all my questions.

RBA Skincare
United States
7 months using the app
Yotpo replied September 4, 2023

Thank you for taking the time to provide your valuable feedback! We sincerely appreciate it.

July 28, 2023

Great app! Great customer service (Thessanyl is the best and solves all my trickiest issues). This app does have its limitations, but I havent found any other app that works this well as far as SKU simplicity, customer facing simplicity, and full customization is concerned. 5 stars from me

BioMane.com
United States
About 2 months using the app
Yotpo replied August 10, 2023

We appreciate your review and are pleased to hear that you are enjoying our app and service. Thank you!