Důležité informace
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Se sídlem v USA
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Funguje s nejnovějšími motivy
O této aplikaci
Uvedena
9. září 2021
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
PředplatnáYotpo Subscriptions increases recurring orders by creating seamless shopping experiences.
Yotpo brings you Yotpo Subscriptions: an intuitive subscriptions solution that enables brands to grow recurring revenue by giving customers what they want: an easy way to shop. Built for Shopify, the app includes smooth catalog management, while robust analytics allow you to dig deeper into customer data to scale your business. Yotpo Subscriptions works with any niche – talk to one of our strategists and we’ll give you ideas how to get started.
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8-minute onboarding and 5 easy steps to launch subscriptions. No coding needed.
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Let shoppers add, change and cancel subscriptions for a frictionless experience.
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Send automated SMS updates to keep shoppers informed and subscribed for longer.
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Easy 48-hour done-for-you migration from any Shopify subscription solution.
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24-hour live-chat customer support. Strategists available to help you start.
Cena
Bezplatná instalace
Paid plans start when you exceed $500 in monthly subscription sales. 1% per additional transactions, no monthly fees.
Bezplatná instalace
Paid plans start when you exceed $500 in monthly subscription sales. 1% per additional transactions, no monthly fees.
Všechny poplatky jsou fakturovány v měně USD.
Počet recenzí: 138
Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!
I had an issue and couldn't figure out how to add Yotpo to my home page. I contacted them yesterday night, in an 1h the problem was fixed. They were really helpful and quick to reply, thanks again !!
Thank you for your review! We are glad that the problem was resolved to your satisfaction.
Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!
Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us
We had had some issues with our migration, but in the end, the agent handling our migration, Radley, put in a huge effort to get us over the line and was very capable.
The platform is still missing a number of key capabilities - it pushes all orders through for products that are out of stock, with no other options for how to manage out of stock orders. It is missing a number of fairly obvious customer notifications. There is no way of passing through delivery details through to the courier. The cancellation flow kicks in when customers remove any of the products from a subscription, so we get calls from customers who are afraid that they are accidentally cancelling their whole subscription. There is no admin capability to make changes to individual upcoming orders. It is integrated with Loyalty and Rewards, but with no way to discern between subscription orders vs one-off orders as the reward trigger. And there's no API yet. To see customer timelines, these have to be individually downloaded as a csv, making on the go customer service almost impossible.
We are so sorry to hear that your migration experience did not meet your expectations. We take your feedback very seriously, and we’re committed to addressing these issues promptly and effectively.
Right now, we're in a period of rapid growth and expansion, and we are continuously adding skilled representatives to ensure a smoother experience for all our customers.
Rest assured, we are thoroughly investigating the issues you encountered to prevent them from happening again in the future. In addition, we are currently working on improving our out-of-stock handling functionality.
If you are interested, given that this is a priority for you, we would like to invite you to become a design partner, your input will be instrumental in shaping a solution that works seamlessly for your business.
Exporting customer timelines is already possible, and we are in the final stages of development to include this view directly in your admin interface. This enhancement should be available soon, offering you a comprehensive view of customer actions and engagements, not just within subscriptions, but also across other Yotpo products.
Thank you for sharing your concerns and we are here to answer any questions.
O této aplikaci
Uvedena
9. září 2021
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
PředplatnáVytvořeno partnerem Yotpo
Informace o partnerovi Yotpo
Průměrné hodnocení: 4,8
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 12
14 David Hackmi st, Tel Aviv, 66078, IL
Podpora
Poslat zprávuSubscription_support@yotpo.com
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