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This application is convenient for users, the interface is easy to use and nice, the support team is enthusiastic. Highly recommend!
Hi there,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Please feel free to contact us if there is anything we could help with.
This App can help me make all kinds of customized products, there are abundant templates inside, and all the clothing customization is 360° covering 100% area, and it provides the function of independent design and drop shipping, the operation experience is great. Amazing to me, I like this App very much, I highly recommend it to everyone, 5 stars!
Thanks for your evaluation and we are so happy to have nice customer like you. We will try our best to heighten our customer service and product quality.
This is the best app for AOP & DTG printing that exists, & here's why. The quality of the product is exceptional & surpasses competitors. The items are quality, the images represent them with crystalline precision. Second, the design tool offers unparalleled ease & gorgeous aesthetic user interface. Again, it's intuitive + operates seamlessly. This is A+ app development. The synchrony & harmony between the code & the visual + functional design. A breakthrough app that delivers platinum service + product.
Thanks for your positive comment and your support to yoycol. We will continue to do our best to strenghen our customer service and quality of product.
The products look great and there is a lot of variety, however the production times and shipping times are atrocious. I personally have been waiting over a month for my sample items to arrive and my customers that have ordered are experiencing the same. The customer service is redundant, asking questions that they already have the data to confirm, and have taken so long to respond with reprints when items have arrived with paint splatters and sewing mistakes. DO NOT USE THIS APP if you don't want complaints from your customers for sub par items and shipping delays.
Hello from customer support team of Yoycol,
Yoycol is committed to providing customers with high-quality products and services, we are very grateful for your valuable suggestions on yoycol orders, and we will do our best to improve customer experience.
We will plan to establish a localized supply chain in your country to ensure a shorter order delivery time.
At the same time, we will continue to optimize the after-sales service system to bring you a better service experience. Thank you for your trust in yoycol.
Best Regards
Yoycol customer support team
good app and good company.I have used it and am very satisfied.I use it very easily, it saves my time and product management when producing a lot
Hi there,
We can’t thank you enough for the kind words about Yoycol. Your review means a lot to us! Yoycol will work hard on improving the user experience. If you have any other problems, please feel free to contact us.
I used this app and I loved it. They the have best customer service and incredible materials. trust me you won't regret working with Yycol I would give them more than 6 stars but 5 is the best so far. thank you!
We are so appreciate your recommendation and your evaluation,we will live up to your expectation.We will also continue to heighten our custumer service and our product quality.
Thanks for your support to yoycol!
I used it. Great App and Products,. Support is very fast. I highly recommend use app for POD product. Tks
Thanks for your positive recomment，we will constantly make our effort to strenghten our customer service and high-quality product to our customer.
We are apperciate your support to yoycol.
My company working with Yoycol since 4 months, we are ready glad to work with Yoycol. They have wide variants products with affordable price. We developed our brand with Yoycol. Their support team is so friendly, quick reply and helpful. Easy to learn and use system.Print quality is high. Fabric quality is good for the price. We highly recommended. Thanks Yoycol Team
Hi,
Thank you for your review. Glad to hear you are loving your purchase.
Looking forward to further cooperation .
We really appreciate your recommendation.
Good product selection, fast shipping and top notch print quality. The small handful of times I've had issues customer service was quick to fix the problems.
Hi luckyboystore037,
Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need.
Hope you have a nice day!
If there was a no star rating that would be what I would rate them. I have been waiting for 2 orders that were placed in January. There response times are sometimes days. Their complex shipping charges goes by the weight of your product, you don't know until you check out. Their policy is clear as mud!!
Thank you for your review. We're very sorry to hear about the issues you have experienced with the orders. Please know that with every issue we urge you to reach out to our support team to get the situation resolved, including the payment and shipping charge issue - support@yoycol.com or LiveChat on our official website.
For your 2 orders placed in January, our support team has noticed you on 4th March through the JIVO live chat and 16th March through the email, to claim that your payment is not successful. At that time, we suggested you to checking with your payment company like PayPal or bank. Only received the money, we can fulfill your orders.
For the shipping charge, we use online automatic shipping calculate to charge for your fees. It depends on distance and weight. Just as the normal ways logistics company did. Once you choose the destination and the products, we will show the shipping fee in the calculation dashboard immediately, not until you check out. In addition, we give you three kinds of schemes: the fastest, the cheapest, and customize.
Thank you for your valuable suggestion. In order to give you a more intuitive display, we will consider showing our shipping calculation method in the form of a table. And we also consider calculating the cost according to the number of pieces in the future.
If you have any other concerns or suggestions, please check in with us at support@yoycol.com.