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2023년 7월 24일에 편집됨

*** UPDATE****

I was a 1 Star review, but they were very nice and asked me to change to my review, even though the simple problem was never solved, but they sounded so nice I didn't want to hurt their feelings ( I know, so Canadian of me) so I will leave this at a 3 Star.

I was trying for a week to set up an account and finally just deleted the app.

I will change this review once I get some service.
I have been trying for HOURS to set up an account but you won't send the code I need to complete the set up.
I have tried different e-mails (incase one was not responding) and I have checked my spam mail. NOTHING was sent to me and I requested the code like 100 times.


Madame Gallerie
앱 사용 기간 22일
답글 Yoycol official개 2023년 7월 4일

Hello from customer support team of Yoycol,

We apologize for the problem that your registered email could not receive the verification code in time.

Email service providers with third-party domains may intercept captcha messages.

Our engineers strongly recommend that you use email with generic domain name so that the verification code information we send to you will not be intercepted.

Sorry again for the problem you encountered, we will work hard to improve the quality of service to ensure that you will not encounter the same problem.

If you need any other help, please feel free to contact us by: support@yoycol.com

Best Regards
Yoycol customer support team

2023년 6월 21일

I love them... outside of the shipping times being a little longer than I would like ... I haven't had an issue... I have ordered a few of my own items to see how the quality was as well as to understand the shipping process.... I had only one issue really with shipping for a customer and it was fixed very quickly by their customer service department...Cannot beat their POD prices ... I have compared them to soooooo many other POD companies out there and they are by far the best in all categories... I only give them 4 stars because of the longer than I would like shipping times... but other than that I highly recommend

Ambiguous Designs
앱 사용 기간 9개월
답글 Yoycol official개 2023년 7월 3일

Hello from customer support team of Yoycol,

Thank you for your trust in yoycol.

Yoycol's customer service team is always ready to solve your problems.

yoycol's advanced flexible supply chain will help business partners all over the world.

Our logistics team will work hard to reduce the shipping time. Thank you for your feedback

Best Regards
Yoycol customer support team

2023년 8월 25일

I personally love Yoycol the most, out of ALL of the POD suppliers on Shopify and have used them for close to 3 years. The app is very easy to use, designing is a breeze, and I love the fact that you can print designs or artwork extra large, versus the many others that want you to keep your design in the little print box. Maybe because Yoycol offers all over print on many of their products, if not all and they have many great products to choose from. The shoes, purses, shirts, dresses, shorts, and many other items are of decent quality. Everything I have ordered, except maybe 2 to 3 pieces, has been of good quality. It is always best to orders samples first anyway, so you have an idea of the type of material or quality of the item/print is. The bucket hats are ok (they run a little small), and the caps could be a little better. I wish they had more of a hat selection, like fitted beanies, 5 panel caps, baseball, caps, etc., but they do have a basic snapback and panel cap and good amount of other nice clothing products.

They offer branding services, on clothing only, not the shipping packaging itself, and they make take a little longer in shipping, but for the most part 2-3 weeks. You can always add the cost of express shipping to certain items and charge the customer for it, that is if you factor shipping in your prices or if you charge for shipping.

Overall, I don't know why they have such a bad rap. They answer emails within 24 hours and have resolved the very few minor issues I have had very quickly and professionally. Some ppl may not realize that they are in China and depending on where you are, but there may be a 12 hour time difference. The cost and decent quality and wide range of POD products, the low cost shipping, easy to use and design app, I highly recommend giving it a try. Especially if you are interested in starting your own clothing brand. More than just T shirts, ha! I was just browsing today for some new POD suppliers, as I do from time to time and ended up uninstalling ALL of them, due to either their high pricing or their limited selection of products. Sometimes, its a combination of both. I'll stick with YOYCOL!

앱 사용 기간 11개월
답글 Yoycol official개 2023년 8월 28일

Hello from support team of Yoycol,

We sincerely appreciate you taking the time to post your feedback on Yoycol. Your recognition and encouragement is what promotes the development of yoycol.

At the same time, we attach great importance to the category and size of hats and will launch more styles of hats for customers to choose in the near future.

We will do our best to improve the transportation time and transportation cost. We are building a factory and a complete supply chain in Mexico. Once the Mexico factory is up and running our shipping time will be reduced to one week.

Just like what Yoycol has been doing, we will continue to provide customers with high-quality services and cost-effective products. Thank you again for your trust in yoycol.

Best Regards
Yoycol customer support team

2023년 7월 10일

I recently had the pleasure of using the YoYcol Shopify app for my business, and I must say, it has been a game-changer. This app has proven to be incredibly useful, especially with its AI-powered automated design features, allowing me to swiftly launch products and achieve impressive results.

From the moment I integrated YoYcol into my Shopify store, I was amazed by its seamless functionality. The user-friendly interface and intuitive design made navigating the app a breeze. It didn't take long for me to realize how much time and effort this app could save me in the long run.

One of the standout features of YoYcol is its AI-driven design capabilities. With just a few clicks, I was able to generate stunning designs for my products, eliminating the need for extensive manual design work. The AI algorithms analyze my input and preferences, producing visually appealing and professional-looking designs that I can confidently showcase to my customers. This level of automation is a huge time-saver and allows me to focus more on other aspects of my business.

Moreover, YoYcol's product catalog is extensive and diverse, offering a wide range of customizable items. Whether I wanted to create t-shirts, hoodies, mugs, or phone cases, YoYcol had me covered. The variety of options ensured that I could cater to different customer preferences and expand my product offerings effortlessly.

Another standout feature is the seamless integration with Shopify. The app seamlessly syncs with my store, making the process of adding and managing products extremely convenient. The automatic fulfillment and order processing have significantly streamlined my operations, allowing me to fulfill orders efficiently and keep my customers satisfied.

The customer support provided by YoYcol has been exceptional. Whenever I had questions or encountered any issues, their support team was quick to respond and assist me in finding a solution. Their dedication to helping their users succeed is truly commendable.

Overall, I cannot recommend the YoYcol Shopify app enough. Its AI-powered design capabilities, extensive product catalog, seamless integration with Shopify, and outstanding customer support make it an invaluable tool for anyone in the print on demand business. Thanks to YoYcol, I have experienced remarkable benefits and growth in my business.

앱 사용 기간 4개월
답글 Yoycol official개 2023년 8월 26일

Hello from customer support team of Yoycol,

We appreciate you taking the time to post your review to yoycol.

We definitely want to keep providing you with quality products and efficient services.

We thank you for your trust in yoycol and wish you every success in your company

If you have any questions, please contact yoycol customer service team

Best regards
Yoycol customer support team

2022년 12월 6일

I first found out about Yoycol on the Shopify App Store. I was struggling with Printify because of the third party vendors not listening to advice and pricing becoming an issue. So I did a little digging on YouTube and social media to figure out more about Yoycol. I heard a lot of positive reviews about their products. And not only that I saw that Yoycol was pretty much a gold mine for all over print clothing, which my store focuses on. So I did a few designs and I purchased some products to see how they would turn out. When I received them they were AMAZING!!! Way better quality than MWW on Demand. Even the shoes that I got from Yoycol have helped me very much so with my plantar fasciitis. The shoes I am talking about are the air cushioned shoes. Customer support is working on improving their services which is normal for any new company trying to get their foot off the ground. The shipping is slower than most print-on-demand companies, however, I am happy to trade slower shipping for way better product quality! I personally love Yoycol and their products and look forward to see them flourish in the future!!!

The Nebula Palace: Spiritually Cosmic Fashion
앱 사용 기간 대략 2개월
답글 Yoycol official개 2023년 7월 3일

Hello from customer support team of Yoycol,

Thank you for your trust in yoycol.

Yoycol has advanced supply chain and printing equipment, we are committed to provide better quality products and grow your business.

We are constantly adjusting and optimizing the logistics carrier, and our shipping time will become shorter in the near future.

If you need any other help, please feel free to contact us:support@yoycol.com

Best Regards
Yoycol customer support team

2023년 7월 26일

The selection of products is great, as is the quality, and production and shipping are fast. I would give this app 5 stars, but unfortunately it doesn't work with Shopify. It will not connect to my store and keeps asking me to install the app, which is already installed. I have contacted support twice about it, and have not received any response or acknowledgement of my issue.

I will use it to order merch for in-person selling, but I will have to look for alternatives for e-commerce. It's too bad because this app has great potential.

CirceMoon Wellness Co.
앱 사용 기간 대략 1개월
답글 Yoycol official개 2023년 8월 26일

Hello from customer support team of Yoycol,

Yoycol is committed to providing customers with high-quality products and services.

I sincerely apologize for the bad experience brought to you by the shopify system upgrade.

Our engineer team has fixed the problems you reported, if you have any other questions, please feel free to contact yoycol customer support team. We will do our best to provide you with the most efficient service.

Best Regards
Yoycol customer support team

2023년 1월 27일에 편집됨

Updated 27JAN2023 - Still no product and no reply from customer support after three inquiries. Very unprofessional company - I suggest spending money elsewhere.
Updated 24JAN2023 (Originally written 20JAN2023) - Downgraded from 2 stars to 1 star. Yoycal is not responding to any of my emails asking where my order is. It has passed their guarantee time by far and they are not responding to emails. I would strongly suggest staying away from this company - in my opinion, they appear to have some pretty major issues and they are all bad.
Original Post - 21JAN2023
Second attempt at working with Yoycal so... shame on me.

First time - took 20+ days to receive half a dozen shirts. Took so long I almost forgot I placed the order. Products were good quality but what's the use if my customers have to wait three weeks or more for delivery? Had to drop them or loose my clientele.

Second time - had been watching the Yoycal site (because prices are good and product is as well) and checked web reviews found on other sites and saw comments that they were working on shipping times and customer service procedures (haven't used Yoycal customer service so can't comment on that). After a few months I decided to create a couple basic shirts (1 AOP tee and one simple front/back tee) with Yoycal as well as two other POD companies I haven't used before. One of them had me the entire order in six days, the other had one shirt to me in six days and the second shirt arrived the next day. Both companies have high quality tees but are also considerably higher in prices... BUT they both beat their expected delivery time by several days which is huge. We're now 11 days in to the order and status on the Yoycal order page shows the same status it has showed since day one - "Awaiting Shipment". Further research shows a label has been created (11 days ago) and the order has yet to be received for shipment. Once again, Yoycal has good prices and, as far as I still know, quality tees, but, if your competitors get orders out in a week, and my current provider gets them to me within that time frame as well... no matter how good your prices are Yoycal... I can't use you. I hope Yoycal can figure out their obvious major shipping issues - shipping times like this are a small business killer.

420K Gold
앱 사용 기간 대략 1개월
답글 Yoycol official개 2023년 1월 25일

Hello from support team of Yoycol,

Firstly, we are very sorry that you have experienced these problems. Thank you for taking the time to provide this feedback - we appreciate it very much as it helps us to build a better service for you and all our users.

Under the impact of the new policy of COVID-19, our supplier and factory has no choice but to start the Chinese New Year holiday early this year.So the order fulfillment time will be affected.

We have reached out to you via email to discuss and assist you in the best way possible. 

If you have other problems with ordering, please contact us: support@yoycol.com

Once again, thank you for your feedback and for helping us to improve.

2023년 9월 20일에 편집됨

I just came here to make sure nobody else made the same mistake as I did. I searched and found this app is the easiest and best to add your design with and spent 11 months building my store only with this app. They have the most terrible support and leave you all on your own and you WILL have problems with your customers. Dont be fooled by their cool products, they are all just decor and this app will destroy your reputation if you choose it. I have taken screenshots before deleting the app and starting a new one to show to whoever wants proof. I have over 1000 items added and after 11 months I found they also don't have a proper shipping rate. you can find the price for 1st item but then the second item has no price. I asked for help to fix this problem and they said if you buy 100 items then we will fix it. very funny way to do business. finally, I hope you trust my review and find yourself am established company to work with.

Fashion Fanz
앱 사용 기간 대략 1년
답글 Yoycol official개 2023년 8월 26일

Hello from customer support team of Yoycol,

We appreciate you taking the time to post your suggestion for yoycol.

I would really appreciate valuable advice on the size of yoycol's product .

I am very grateful for your affirmation of the quality of yoycol products, and we will continue to provide you with high-quality and cost-effective products.

In addition, I strongly recommend that you make an accurate choice based on the measurements of the measurements when choosing a size.

If you have any questions please feel free to contact yoycol customer support team for help

Best Regards
Yoycol customer support team

2023년 9월 11일

I've been asked by several people who are big fans of other platforms and Yoycol is in my opinion the absolute best for my business and many others, I could not ask for any better. Unbelievable Customer Service, super helpful My Yoycol Rep. Eleven is always front and center when I have an issue and always quick with an answer to a question that i might have even though we are in different time zones...Stays on the ball....And for that i'm Thankful...I haven't seen anyone else come close to the quality of the material which was very important to me. They are the Goto!!

RealBud Camo
앱 사용 기간 4개월
답글 Yoycol official개 2023년 9월 13일

Hello from customer support team of Yoycol,

Thank you very much for your positive feedback. We are glad that you are satisfied with our products and services.

We appreciate your recognition, as it helps us improve our work and provide better experiences for future customers. Your satisfaction is our greatest reward.

If you have any suggestions or opinions, please feel free to let us know. We will do our best to improve and optimize our products and services based on your feedback.

Yoycol Costomer Support Team

2023년 8월 4일

Yoycol deliver extremely poor quality and are far from reliable often refusing to correct mistakes making you ask many times even after sending pics. I could not recommend as there are many companies who operate much better. When ordering I have waited over a month to receive items which arrive well after I needed them for significant events. They also do not offer accurate tracking making many unnecessary customer enquiries. Terrible company all round. Do not use

Koori Threads
앱 사용 기간 7개월
답글 Yoycol official개 2023년 8월 26일

Hello from customer support team of Yoycol,

We appreciate you taking the time to post your suggestion for yoycol.

I am very sorry that you have had an unpleasant experience in order fulfillment. Yoycol's customer support team always insists on putting customer experience in the most important position.

At the same time, for your feedback on the quanlity and fufillment time issues. If you have any questions, please feel free to contact us. I will continue to follow up on your issue until it is resolved.

Thank you for your trust in yoycol.

Best Regards
Yoycol customer support team