Yoycol: Print on Demand , 리뷰 117개
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great support, highly recommended. We have used their service for a long time, and always satisfied. - written by Tatkuink
Thanks for the great review ! We appreciate your kind words and your business.
Once upon a time, Yoycol was easy enough to work with. I had very few issues at the time. That has since changed as there has been a long overdue issue going on that began in April 2023 with an order from a customer. The parcel never arrived at her address, despite the fact she's ordered from me in the past. Yoycol insists the address is invalid but I demonstrated otherwise. Instead of fixing the problem, they're dragging it on. My business has suffered because of it. I'm so furious with Yoycol right now and am about to walk away from them for good. They cost me more than just a sale with the bad service received here.
At the moment, I have thrown everything associated with Yoycol on draft instead of active as I no longer trust them. They told me to keep waiting and yet this has been a problem that's been lingering since mid-April. We're now mid-July! I'm at the point where I feel they owe me more than just a refund. Issue a reprint and PROPER DELIVERY to the customer who was so badly wronged but issued a refund at the same time. Better companies have done something like this once they clued in they failed miserably in the department of customer service and product delivery. Will Yoycol do the same? Right now, I have my doubts.
Hello from customer support team of Yoycol,
We are sorry that you have had problems with the package not being delivered due to the wrong address, anyway you are an old friend of Yoycol, we have worked together for a long time and I hope we can continue our relationship.We have provided a full refund for your order.
I will try to find your previous order with the same address that was successfully delivered, and I will find another logistics carrier that can reach your adress.
If you need any other help, please feel free to contact us.
Yoycol customer support team
I first found out about Yoycol on the Shopify App Store. I was struggling with Printify because of the third party vendors not listening to advice and pricing becoming an issue. So I did a little digging on YouTube and social media to figure out more about Yoycol. I heard a lot of positive reviews about their products. And not only that I saw that Yoycol was pretty much a gold mine for all over print clothing, which my store focuses on. So I did a few designs and I purchased some products to see how they would turn out. When I received them they were AMAZING!!! Way better quality than MWW on Demand. Even the shoes that I got from Yoycol have helped me very much so with my plantar fasciitis. The shoes I am talking about are the air cushioned shoes. Customer support is working on improving their services which is normal for any new company trying to get their foot off the ground. The shipping is slower than most print-on-demand companies, however, I am happy to trade slower shipping for way better product quality! I personally love Yoycol and their products and look forward to see them flourish in the future!!!
Hello from customer support team of Yoycol,
Thank you for your trust in yoycol.
Yoycol has advanced supply chain and printing equipment, we are committed to provide better quality products and grow your business.
We are constantly adjusting and optimizing the logistics carrier, and our shipping time will become shorter in the near future.
If you need any other help, please feel free to contact us：support@yoycol.com
Best Regards
Yoycol customer support team
Very good POD supplier. The quality of the products is good and many unique all-over print products! I would like to say, the quality of the cotton AOP products is the top tier in the market. Besides, the customer service is great too, special thanks to Abby for her great support which makes my business running smooth.
Thanks for your support and like. I hope everything goes well with you :)
Love Atisha Lee! She is an amazing sales rep supportive and attentive. I will definitely continue to buy from her
Hi there,
We’d just like to thank you for taking the time to write this review of Yoycol's support. Every bit of feedback like this does so much to help us out!
Thanks for your kind words about our manager, Atisha Lee, she says you are also a nice customer!
We’re very grateful for customers like you and hope you stick with us for years to come!
Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the Yocol. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!
Hey there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Awesome and easy to use! Very good integration. Highly recommend it for everyone looking to start a POD business
We deeply appreciate your evaluation，will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!
Great App and Products. Support is very fast and enthusiastic. I highly recommend use app for POD product
Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!
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I LOVE ANNA
Thanks for prasing Yoycol staff, Anna! We love you, too, and thank for your support. Yoycol will work hard and serve better for better long-term cooperation.
Prompt customer service to resolve problems or concerns that the droppshipper may have when utilizing the app.
Dear user, welcome to use Yoycol, we sincerely apologize that our service was not satisfactory for you.
After checking your orders, we have found that your orders' production time are usually in 2-5 days. The supply chains are also improving production efficiency. As the shipping time is restricted by uncertain factors such as various countries and the current epidemic, we cannot fully control the shipping. However we are also actively communicating with many logistics companies to make sure the orders are delivered in time.
We're also developing the functions of our websites to meet the customers requirements. The technicians are confident that 3D Mockup will be applied to more products and provide better services for all of us. We appreciate that you like our 3D Mockup function,, we are striving to use more resources to develop this function. Please contact us in email or website if you need services, we will be in touch.
We welcome you to contact us on business matters. Our staff will commit to improving their delivery and give you the star service you deserve.