评论 (55)

整体评分
4.3
每个评分等级的数量
  • 69% 的评分是 5 星
  • 2% 的评分是 4 星
  • 2% 的评分是 3 星
  • 4% 的评分是 2 星
  • 24% 的评分是 1 星
2023年12月14日

Do not use this app. I have an order that has been 22 days in "production" and have send every day of the last 12 days messages but they do not help you or follow-up. They are still not willing to refund my order. Please avoid at all cost or have extremely unreliable production with no help from their customer service.

Starcove Fashion
美国
大约2年 人在使用应用
Yoycol official已回复 2024年4月22日

Hello from customer support team of Yoycol,

We are so sorry that bring the inconvenience for you

Order:520604054434779136

Firstly, we apologized for your order situation

We already upgraded the production process time and service quality, which is in order to provide better experience for our customers on the period of cooperating with yoycol,thanks so much for your kind understanding

And for this order status, we have applied the refund for you, and the refund has arrived your account already, please check it in your account. Every effort will be made to serve your future needs in a manner more consistent with your expectations and our standards.

Best regards!

Yoycol Support Team

2022年4月19日

yoycol is perfect from prints to customisation and printing my store looks great and happy with everything so far

TAILORED 4 SUCCESS
英国
3个月 人在使用应用
Yoycol official已回复 2022年4月19日

Hi yoycol family,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. If you have any other questions, please don't hesitate to contact us.

2021年5月15日

I'm following on Yoycol since January of this year when they had a few unique products, but they just exploded in a very few months, they have a very helpful and responsive Facebook Group where customer service is very responsive, shipping prices are clearly stated under every product, yes, fairly high, but the product prices are the lowest on the market, without losing quality, i have sampled 15 of their items and i am really happy with them. Production time is the fastest i've experienced personally. I really recommend Yoycol

Skulls And Cherries
芬兰
2个月 人在使用应用
Yoycol official已回复 2021年7月16日

We are so appreciate your recommendation and your evaluation,we will live up to your expectation.We will also continue to heighten our custumer service and our product quality.Thanks for your support to yoycol!

编辑时间:2023年9月20日

I just came here to make sure nobody else made the same mistake as I did. I searched and found this app is the easiest and best to add your design with and spent 11 months building my store only with this app. They have the most terrible support and leave you all on your own and you WILL have problems with your customers. Dont be fooled by their cool products, they are all just decor and this app will destroy your reputation if you choose it. I have taken screenshots before deleting the app and starting a new one to show to whoever wants proof. I have over 1000 items added and after 11 months I found they also don't have a proper shipping rate. you can find the price for 1st item but then the second item has no price. I asked for help to fix this problem and they said if you buy 100 items then we will fix it. very funny way to do business. finally, I hope you trust my review and find yourself am established company to work with.

Fashion Fanz
韩国
大约1年 人在使用应用
Yoycol official已回复 2023年8月26日

Hello from customer support team of Yoycol,

We appreciate you taking the time to post your suggestion for yoycol.

I would really appreciate valuable advice on the size of yoycol's product .

I am very grateful for your affirmation of the quality of yoycol products, and we will continue to provide you with high-quality and cost-effective products.

In addition, I strongly recommend that you make an accurate choice based on the measurements of the measurements when choosing a size.

If you have any questions please feel free to contact yoycol customer support team for help

Best Regards
Yoycol customer support team

2022年12月6日

I first found out about Yoycol on the Shopify App Store. I was struggling with Printify because of the third party vendors not listening to advice and pricing becoming an issue. So I did a little digging on YouTube and social media to figure out more about Yoycol. I heard a lot of positive reviews about their products. And not only that I saw that Yoycol was pretty much a gold mine for all over print clothing, which my store focuses on. So I did a few designs and I purchased some products to see how they would turn out. When I received them they were AMAZING!!! Way better quality than MWW on Demand. Even the shoes that I got from Yoycol have helped me very much so with my plantar fasciitis. The shoes I am talking about are the air cushioned shoes. Customer support is working on improving their services which is normal for any new company trying to get their foot off the ground. The shipping is slower than most print-on-demand companies, however, I am happy to trade slower shipping for way better product quality! I personally love Yoycol and their products and look forward to see them flourish in the future!!!

The Nebula Palace: Spiritually Cosmic Fashion
美国
大约2个月 人在使用应用
Yoycol official已回复 2023年7月3日

Hello from customer support team of Yoycol,

Thank you for your trust in yoycol.

Yoycol has advanced supply chain and printing equipment, we are committed to provide better quality products and grow your business.

We are constantly adjusting and optimizing the logistics carrier, and our shipping time will become shorter in the near future.

If you need any other help, please feel free to contact us:support@yoycol.com

Best Regards
Yoycol customer support team

2022年7月11日

Very good POD supplier. The quality of the products is good and many unique all-over print products! I would like to say, the quality of the cotton AOP products is the top tier in the market. Besides, the customer service is great too, special thanks to Abby for her great support which makes my business running smooth.

DiaperU
香港特别行政区
大约1个月 人在使用应用
Yoycol official已回复 2022年7月11日

Thanks for your support and like. I hope everything goes well with you :)

2021年8月6日

The quality, pricing, and product selection are amazing, yes. But what is REALLY amazing is the turnaround time. I was just SHOCKED at how quickly I received my samples. I almost expected bad products, it happened so fast. Let me tell you, when I opened that parcel I could've cried - the prints looked absolutely gorgeous and the construction was superb. I can't wait to do more business with you guys!!

Bljót
美国
大约1个月 人在使用应用
Yoycol official已回复 2021年12月16日

We deeply appreciate your evaluation,we will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!

2022年11月18日

The customer service is non existent don't bother wasting your time because it's been weeks and weeks and weeks with no response. Terrible, I don't recommend, although good products the service is extremely bad that I'm going to delete the app.

Goddess Goodybag
英国
9个月 人在使用应用
Yoycol official已回复 2022年11月18日

Firstly, we are very sorry that you have experienced these problems. Thank you for taking the time to provide this feedback - we appreciate it very much as it helps us to build a better service for you and all our customers.

Could you please tell us how you contacted us and didn't get a response? We're sorry because we couldn't find your information.

If you have any questions, you can contact us by email or chat, we will reply to you within 24 hours after receiving the message, this is our contact information: https://www.yoycol.com/contact_us

We are committed to turning around your experience.

Yoycol Support Team

编辑时间:2022年1月3日

Well I ordered some sample items back in August. I am still waiting for the correct ones. I have sent 3 emails, messaged them via Facebook, and 3 different numbers on WhatsApp to still not have them. This is after I just placed another order for $300+. They still have not replaced the sample order. They wont email you back, I've never received one from them
Your print Colors will be off from item to item even if you use the same artwork.
They don't follow the artwork guidelines you upload. Update placed another order, my 4x hoodie is the size of a XS childs. all my polos came in 2-3 sizes smaller then the tag states
They failed to put my personal tag on any of my products even tho I am being billed for it. These people are bad, they don't check any of the work they do. Al

Ruthless Paintball Products
美国
7个月 人在使用应用
Yoycol official已回复 2021年10月9日

Hello from support team of Yoycol,

Due to the different time zone, we were unable to reply to your message in time, and we are deeply sorry. Thank you for using yoycol online human customer service.

According to your feedback, we have checked the records and found that the after-sales problems of the three products with the order number 203506602906935296 have been dealt with by the after-sales team, and the refund application was submitted on September 23. The Finance also processed the application after receiving the application. The total refund amount of the three products: $37.15 (product cost and corresponding logistics cost), please check your refund receipt, if you have further questions, you can consult the stripe platform.

You can place the new order if you still need these three item , and provide the yoycol order number to us , we will let the factory keep eye on it .

Your evaluation is the mirror of our service. We will continue to improve our service quality and provide you with a better customer experience .

We hope you can further update your comments on this incident so that we can better understand your needs. If you have any questions, you are welcome to contact us via email or jivo chat. Our corporate email is support@yoycol.com In addition, you can find the jivo online chat portal on our official website.

Thank you for using yoycol to print your inspiration.

Lan

best regards!
Yoycol Support Team

2022年8月19日

I placed an order on 8/1/21, it has been 19 days and my order had not been processed or shipped. Customer service stopped responding to me. I cannot use this company for my business and I will not order again.

Aaziri
美国
7个月 人在使用应用
Yoycol official已回复 2022年8月22日

Hi, your product is surely in production and the shipping is affected fue to the Covid-19 recently broke in our region.
Sorry that our suport didn't reach you in time. You can join our Whatsapp group shown on the website. We have staff here to help.