Yoycol: Print on Demand

Product perfect for in-person selling and dropshipping! Satisfied with Yoycol's standards, actually ideal for us.. thank you!

Unprofessional and Scam. they package things very purly, stuff arrives in wrong sizes, damaged, 6 -8 weeks later and sometimes not at all. The customer service is chines and not helpful at all. yoycol messed up an important order and harmed my business. they also let me pay for items that were never shipped and refuse to pay that back. Stay away from this chinese fraud!!!

Thank you I was try to find best print on demand so long but finally I am so happy to get the right place Yoycol POD so helpful and good product quality and fast shipping absolutely amazing.

Yoycol deliver extremely poor quality and are far from reliable often refusing to correct mistakes making you ask many times even after sending pics. I could not recommend as there are many companies who operate much better. When ordering I have waited over a month to receive items which arrive well after I needed them for significant events. They also do not offer accurate tracking making many unnecessary customer enquiries. Terrible company all round. Do not use

The products look great and there is a lot of variety, however the production times and shipping times are atrocious. I personally have been waiting over a month for my sample items to arrive and my customers that have ordered are experiencing the same. The customer service is redundant, asking questions that they already have the data to confirm, and have taken so long to respond with reprints when items have arrived with paint splatters and sewing mistakes. DO NOT USE THIS APP if you don't want complaints from your customers for sub par items and shipping delays.

The selection of products is great, as is the quality, and production and shipping are fast. I would give this app 5 stars, but unfortunately it doesn't work with Shopify. It will not connect to my store and keeps asking me to install the app, which is already installed. I have contacted support twice about it, and have not received any response or acknowledgement of my issue.

I will use it to order merch for in-person selling, but I will have to look for alternatives for e-commerce. It's too bad because this app has great potential.

Once upon a time, Yoycol was easy enough to work with. I had very few issues at the time. That has since changed as there has been a long overdue issue going on that began in April 2023 with an order from a customer. The parcel never arrived at her address, despite the fact she's ordered from me in the past. Yoycol insists the address is invalid but I demonstrated otherwise. Instead of fixing the problem, they're dragging it on. My business has suffered because of it. I'm so furious with Yoycol right now and am about to walk away from them for good. They cost me more than just a sale with the bad service received here.

At the moment, I have thrown everything associated with Yoycol on draft instead of active as I no longer trust them. They told me to keep waiting and yet this has been a problem that's been lingering since mid-April. We're now mid-July! I'm at the point where I feel they owe me more than just a refund. Issue a reprint and PROPER DELIVERY to the customer who was so badly wronged but issued a refund at the same time. Better companies have done something like this once they clued in they failed miserably in the department of customer service and product delivery. Will Yoycol do the same? Right now, I have my doubts.

I recently had the pleasure of using the YoYcol Shopify app for my business, and I must say, it has been a game-changer. This app has proven to be incredibly useful, especially with its AI-powered automated design features, allowing me to swiftly launch products and achieve impressive results.

From the moment I integrated YoYcol into my Shopify store, I was amazed by its seamless functionality. The user-friendly interface and intuitive design made navigating the app a breeze. It didn't take long for me to realize how much time and effort this app could save me in the long run.

One of the standout features of YoYcol is its AI-driven design capabilities. With just a few clicks, I was able to generate stunning designs for my products, eliminating the need for extensive manual design work. The AI algorithms analyze my input and preferences, producing visually appealing and professional-looking designs that I can confidently showcase to my customers. This level of automation is a huge time-saver and allows me to focus more on other aspects of my business.

Moreover, YoYcol's product catalog is extensive and diverse, offering a wide range of customizable items. Whether I wanted to create t-shirts, hoodies, mugs, or phone cases, YoYcol had me covered. The variety of options ensured that I could cater to different customer preferences and expand my product offerings effortlessly.

Another standout feature is the seamless integration with Shopify. The app seamlessly syncs with my store, making the process of adding and managing products extremely convenient. The automatic fulfillment and order processing have significantly streamlined my operations, allowing me to fulfill orders efficiently and keep my customers satisfied.

The customer support provided by YoYcol has been exceptional. Whenever I had questions or encountered any issues, their support team was quick to respond and assist me in finding a solution. Their dedication to helping their users succeed is truly commendable.

Overall, I cannot recommend the YoYcol Shopify app enough. Its AI-powered design capabilities, extensive product catalog, seamless integration with Shopify, and outstanding customer support make it an invaluable tool for anyone in the print on demand business. Thanks to YoYcol, I have experienced remarkable benefits and growth in my business.

I love them... outside of the shipping times being a little longer than I would like ... I haven't had an issue... I have ordered a few of my own items to see how the quality was as well as to understand the shipping process.... I had only one issue really with shipping for a customer and it was fixed very quickly by their customer service department...Cannot beat their POD prices ... I have compared them to soooooo many other POD companies out there and they are by far the best in all categories... I only give them 4 stars because of the longer than I would like shipping times... but other than that I highly recommend

wir haben uns für Yoycol entschieden weil sie die Ioss Nummer zur Verfügung stellen. Und wir sind extrem happy. Die Produkte sind hochwertig verarbeitet, die Größen sind mit europäischen Größen zu vergleichen. Die Lieferung erfolgt relativ schnell ,obwohl aus China. Kundenservice ist Top und in den Facebook Gruppen findet man immer Hilfe und erfährt über neue Produkte sehr schnell. Wir bleiben gerne Kunden.

Updated 27JAN2023 - Still no product and no reply from customer support after three inquiries. Very unprofessional company - I suggest spending money elsewhere.
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Updated 24JAN2023 (Originally written 20JAN2023) - Downgraded from 2 stars to 1 star. Yoycal is not responding to any of my emails asking where my order is. It has passed their guarantee time by far and they are not responding to emails. I would strongly suggest staying away from this company - in my opinion, they appear to have some pretty major issues and they are all bad.
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Original Post - 21JAN2023
Second attempt at working with Yoycal so... shame on me.

First time - took 20+ days to receive half a dozen shirts. Took so long I almost forgot I placed the order. Products were good quality but what's the use if my customers have to wait three weeks or more for delivery? Had to drop them or loose my clientele.

Second time - had been watching the Yoycal site (because prices are good and product is as well) and checked web reviews found on other sites and saw comments that they were working on shipping times and customer service procedures (haven't used Yoycal customer service so can't comment on that). After a few months I decided to create a couple basic shirts (1 AOP tee and one simple front/back tee) with Yoycal as well as two other POD companies I haven't used before. One of them had me the entire order in six days, the other had one shirt to me in six days and the second shirt arrived the next day. Both companies have high quality tees but are also considerably higher in prices... BUT they both beat their expected delivery time by several days which is huge. We're now 11 days in to the order and status on the Yoycal order page shows the same status it has showed since day one - "Awaiting Shipment". Further research shows a label has been created (11 days ago) and the order has yet to be received for shipment. Once again, Yoycal has good prices and, as far as I still know, quality tees, but, if your competitors get orders out in a week, and my current provider gets them to me within that time frame as well... no matter how good your prices are Yoycal... I can't use you. I hope Yoycal can figure out their obvious major shipping issues - shipping times like this are a small business killer.

Eleven was incredible. I was very frustrated with an issue I had with a package that had the correct address but it was damaged during shipping. Eleven worked with me for couple days trying to get me the package, I went to the post office and it was already gone. Eleven was very supportive and incredibly kind even with my frustration. Eleven fixed the issue by adding a reproduction to my account so I am not going to lose my clothing and everything worked out perfectly.

The products are great. The communication is not. I placed a test order to see how Yoycol would handle getting a regular customer order and they have failed every step of the way. Had this been a real customer I would have been in deep trouble as the item ordered has been in production for over a month and Yoycol has not been responding to my inquires about the item. Overall/to summarize: the product quality is honestly pretty nice as my test items actually got made and sent out. The customer service doesn't exist unless you leave a bad review as they will hop to answering those pretty fast it seems, and expect long shipping times.

Great products but absolute worst customer service. It has been almost two weeks and our customers order hasn't even been processed. After multiple attempts to contact customer service through chat, emails and even having shopify contact them there was no response to the emails sent and even with screenshots showing they weren't even looking at the right store my customers order STILL hasn't even been started. I understand the COVID issues which is why we tried to be patient but this is unacceptable when customer service isn't even looking at the right information/account to resolve the issue. We have no choice but to uninstall this app and remove all products from our store.

The quality and service are inconsistent. I have to pull their items from my store because they were sending items that were missing finishes... hems... buttons...loose strings. I'm not sure they have quality checks. They also don't respond to you when you reach out about fixing the problems. Their slack quality could diminish your reputation. I wish I could upload pictures. They sent me shorts with one hemmed leg and the other leg wasn't even stitched. No one caught it before sending it over seas.

No customer service, No fast production, No on-time shipment. Your money will be held and they never reply to anything. please stop using Yoycol for now until they fix their issues. no such business practices in the current eCommerce time can survive. Let's see what they will do and say.

Great POD Supplier with awesome quality products and support. Recommend for all POD sellers. Lets go!

good app and good company.I have used it and am very satisfied.I use it very easily, it saves my time and product management when producing a lot

**UPDATE**
So A customer service rep reached out to me and they refunded my money and assured me it won't happen again. So i will be placing one more order with them to see how it goes. As i stated before the quality of the products are good and the prices are good. i'll give an update on the new order i receive. i will be trying the express shipping this time to see how long it takes. Ok I don't like to do negative reviews but I been left with no other choice. So first let me say that I ordered a couple of items from YOYCOL. I ordered a shirt which without tags that I paid for, YOYCOL refunded the cost of tags. I ordered the shirt in an XL but it was more of a Large fit, I attributed this to me not paying more attention to the size chart and measurements, no big deal. I ordered a mask it was good no complaints. I ordered women's flare bottom pants and again the size I order was XL but it fit my model more like a Large. Again I attribute this to me not paying more attention to the size chart and measurements. This first order took about 4 weeks to arrive. This wasn't an issues as I was planning on ordering in bulk and the prices are pretty low compared to other POD services I use. Overall that first order went as expected no real complaints except clothing not branded as the site advertised. Now for the reason for my 1 star rating. I placed a second sample order of a pair of sunglasses on Feb. 9, 2022. today is March 5, 2022 and I still haven't received my item. I emailed YOYCOL with no reply. I commented on their facebook page with no reply. I even sent a message on their WHATSAPP and they replied asking me if i wanted to add a cotton polo shirt to my order without telling me what is going with the item I never received. so overall I give them a 1 Star rating. It is very unfortunate because I was looking forward to using YOYCOL as my main POD service to order in bulk.

I put off using this app for a while, but I’m glad I finally pulled the trigger. For what I want to do with my brand, Yoycol has the products I need. Not to mention, the low prices. There’s always room for improvement with any POD company, but after having conversations with Yoycol reps, they actually make the effort to improve after hearing concerns. I hope to have a long relationship with this POD company.

The best app for POD products. Ease of use and very interesting products for the seller. This is the best platform I've been looking for

This application is convenient for users, the interface is easy to use and nice, the support team is enthusiastic. Highly recommend!

Love Atisha Lee! She is an amazing sales rep supportive and attentive. I will definitely continue to buy from her

GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!
I LOVE ANNA

Yoycol helps us a lot in our sales work. This is really a useful app. If you want to start with Print on Demand let choose Yoycol. Thanks a lot

We have been using Yolcol for a while and had a great experience. It's easy to sync orders and fulfill orders via Yolcol.
The customer support is also very good, they are really helpful in the after sales issue.
Highly recommended

Great app with a wide variety of products. Good customer support, very responsive and friendly. Recommended.

We have accompanied and cooperated with YoyCol for many years. Thank you for your enthusiastic support. Hope quality of your product and service continues to grow.

great support, highly recommended. We have used their service for a long time, and always satisfied. - written by Tatkuink

It's quite easy to use. We can check the statuses of our orders and search designs with no trouble. They also try to help us in solving some problem quickly. If they can set up all/most of products in 3D view, that would be great.

Everytime we get a trouble, the support team takes care it very well. Wish I could find them earlier. Thank you ! They have very good product knowledge of what items are trending or emerging.

Very practical, save a lot of time, convenient for me to carry out a lot of business that could not be carried out before, greatly reduce inventory pressure, and the basic style is also very in line with the needs of customers

2nd Update: After leaving this review, Yoycol reached out and has finally refunded me for this order. Now, they are asking that I "update" my review based on their after-sale service. So, in summary, I would never advise you to use this company with items that require you to use the size chart, such as tops and pants. You will run into inconsistencies and as it stands, I am starting to get returns from my customers for this specific top because it is made too small and not according to the size chart. I am starting to issue refunds and I will probably have over $575 in refunds to issue to customers who bought this top. Don't use this company if you need to rely on the size charts. 1st Edit update: Since Yoycol responded with a ridiculous reply, I must respond as well and wish I could do ZERO stars here: They are NOT providing after sale service as they claim in their reply - they have refused to refund the item according to their return policy. They claim it is not a case of right or wrong in their reply. IT IS ABSOLUTELY A CASE OF RIGHT AND WRONG when you are dealing with size charts that should be able to be relied upon. This is NOT about my opinion, but about measurements which are FACTS. When it's made the wrong size and not according to your size chart, you need to make it right with your customer. Just advising to buy bigger sizes, well, what about what I have already bought? What are you going to do to make that right, just take my money and run? I was not asking that you change your size chart, only that you adhere to your size chart in making your products, OR change your size chart to match how you make your products, otherwise, you are misrepresenting your company. That is NOT TOO MUCH TO ASK OR EXPECT. ORIGINAL REVIEW: I have been using this POD supplier for a little over a month and decided to randomly test one of their tops, the furry women's hoodie. I have a 43in bust measurement and their size chart shows that a 3XL is a 48in bust, so I ordered a 3XL. There should have been plenty of room, however, this top was so tight on me, I could barely breathe in it; it was a good 5 inches too small. They argued with me back and forth through email that their bust measurements are at the armpit line, not the natural bustline. What tailor measures a bust line at the armpit line? This is not a tailoring standard, to say the least. Even measured incorrectly at the armpit line, the item was still 2 inches too small, even with their variation of 1 inch allowed. They still argued and defended their size chart. I charged back on my paypal, however, they require that I return a custom POD item to them in order to issue the refund. A custom POD top they cannot re-use. This appears to be a method to deter refunds because of the customs paperwork can be difficult to get through for first timers and the cost of the return being my responsibility. The charge to return to China through a trackable USPS is over $60, the item I paid for was $47, because I paid for DHL fast shipping. Nonetheless, I will still be returning the item and writing off the shipping amount if they do not make this right. I will recover the cost in my taxes, no money off my back as this will NOT deter me from getting a refund on a poorly sized product. This goes to show that they will not honor their return policy found at their website. I sent them almost $2,000 in sales the first month I used them, now I am getting returns and having to issue refunds to my customers on this very same hoodie all because of sizing issues, go figure. I have taken down every item I designed on their POD app from my 5 shopify stores and 4 Etsy shops. Yoycol does bad business, they cut corners by using as little fabric as possible to keep their costs cheap and make it nearly impossible to return items for refunds without incurring heavy costs on our end. NOT GOOD BUSINESS and definitely not a way to establish any kind of good working business relationship with your customers. Yes, we are your customers, but not anymore. I have at least a dozen other POD vendors that are reliable and true to their size charts.

The operation is very convenient. Especially in terms of products, very easy to use, highly recommended.

Thank you for always the best service. Not only is the quality of the product the best, but the prompt response of the support center staff is also the best. I use this app to design some Tee-shirt and backpacks. it's awesome!

Very easy to use, and very convenient, the application is very suitable for shopify, and someone can solve the problem in time, and we will cooperate for a long time in the future.

This app is so convenient.Especially the 3D design part that is so good and featured with the high efficient of executing contract.

I really like them material it's good and good customer services. And they have so many different products.

I really like them material it's good and good customer services. And they have so many different products.

Pros: Ease of use. Pretty good quality.
Cons: Limited product compared to other on demand. Shipping takes entirely too long. I placed an order (#218655366139285504) on 8/13/2021 and received it on 9/21/2021. This may cause you to lose customers. Up to date shipping can improve.

I like the design mode of this platform very much. I am serious about business and explain some design content and suggestions in detail.

I made an order 08/21 just received my items today. That's not the issue the issue is that the order is completely wrong. Wrong size wrong feel, wrong materia, doesn't look like what I ordered.

Very convenient to design clothes according to your ideas. Customer service is also very good. highly recommended!

excellentexcellent excellent excellentexcellent excellent excellentexcellent excellent excellentexcellent excellent

This is a useful App, easy to use, easy to fulfill and find many nices products. Furthermore, the customer services are excellent, really quick and helpful. Looking forward to sustainable cooperation with them

This is the best app for AOP & DTG printing that exists, & here's why. The quality of the product is exceptional & surpasses competitors. The items are quality, the images represent them with crystalline precision. Second, the design tool offers unparalleled ease & gorgeous aesthetic user interface. Again, it's intuitive + operates seamlessly. This is A+ app development. The synchrony & harmony between the code & the visual + functional design. A breakthrough app that delivers platinum service + product.

Awesome and easy to use! Very good integration. Highly recommend it for everyone looking to start a POD business

This is a super app. It is quick and easy to use. It works seamlessly with my shop and i am able to manage my designs easily.

Yoycol is great, a print on demand supplier with perfect customer service and quality materials, we are very satisfied and would love to do business with them for a long time.

Our team operates and design products together, the 3D effect is very obvious, a very good software development system, convenient for our product release, recommend the service of this software, hurry up and download it