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Yoycol is an easy-to-use tool that can help dropshippers to design their own products in a simple and efficient way. It is very easy to start a print-on-demand dropshipping business with us. As a brand, our mission is to be constantly innovative to allow people to express themselves in every market and make design easy for everyone. We are dedicated to helping every merchant succeed. Choose from high-quality products, create and sell your designs. No need to worry about production,...
I first found out about Yoycol on the Shopify App Store. I was struggling with Printify because of the third party vendors not listening to advice and pricing becoming an issue. So I did a little digging on YouTube and social media to figure out more about Yoycol. I heard a lot of positive reviews about their products. And not only that I saw that Yoycol was pretty much a gold mine for all over print clothing, which my store focuses on. So I did a few designs and I purchased some products to see how they would turn out. When I received them they were AMAZING!!! Way better quality than MWW on Demand. Even the shoes that I got from Yoycol have helped me very much so with my plantar fasciitis. The shoes I am talking about are the air cushioned shoes. Customer support is working on improving their services which is normal for any new company trying to get their foot off the ground. The shipping is slower than most print-on-demand companies, however, I am happy to trade slower shipping for way better product quality! I personally love Yoycol and their products and look forward to see them flourish in the future!!!
The customer service is non existent don't bother wasting your time because it's been weeks and weeks and weeks with no response. Terrible, I don't recommend, although good products the service is extremely bad that I'm going to delete the app.
Firstly, we are very sorry that you have experienced these problems. Thank you for taking the time to provide this feedback - we appreciate it very much as it helps us to build a better service for you and all our customers.
Could you please tell us how you contacted us and didn't get a response? We're sorry because we couldn't find your information.
If you have any questions, you can contact us by email or chat, we will reply to you within 24 hours after receiving the message, this is our contact information: https://www.yoycol.com/contact_us
We are committed to turning around your experience.
Yoycol Support Team
Eleven was incredible. I was very frustrated with an issue I had with a package that had the correct address but it was damaged during shipping. Eleven worked with me for couple days trying to get me the package, I went to the post office and it was already gone. Eleven was very supportive and incredibly kind even with my frustration. Eleven fixed the issue by adding a reproduction to my account so I am not going to lose my clothing and everything worked out perfectly.