Yoycol: Print on Demand
Galeria de imagens em destaque
Destaques
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Localização: Estados Unidos
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Compatível com os temas mais recentes
Sobre o app
Lançado
21 de agosto de 2020
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Dropshipping , Impressão sob demandaFunciona com
paypal, stripe, jivo, mastercard, dropshippingFácil de projetar, tranquilo para vender
Yoycol é um fornecedor de dropshipping de impressão sob demanda. É muito fácil começar um negócio de dropshipping de impressão sob demanda conosco. Quando você terminar os designs no Yoycol, nós produziremos e enviaremos seus produtos para seus clientes. Não precisa se preocupar com produção, estoque, embalagem e envio. Nós cuidaremos de tudo para você.
- Produtos de impressão total, com uma grande variedade de produtos que podem ser projetados.
- Ferramentas de design fáceis de usar e editor de mockup.
- Serviços de branding.
Recursos de Dropshipping
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Produtos que você pode vender: Clothing and accessories, Home and garden
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Locais para aquisição de produtos: Canada, Mexico, United States
Contém texto traduzido automaticamente
Preços
Grátis para instalar
Yoycol cobrará por produtos, envio, impostos, etc
Grátis para instalar
Yoycol cobrará por produtos, envio, impostos, etc
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD.
117 avaliações
Overall, I am satisfied with their products' fabric and design quality. The production and shipping are both very speedy as well. I am happy that I've found this company to help build my brand of clothing items. I would recommend ordering a sample of the clothing items you are selling to get a true opinion and to probably size the items at least one size larger in your store, and this, of course, depends on the clothing item such as material and how it's made.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Do not use this app. I have an order that has been 22 days in "production" and have send every day of the last 12 days messages but they do not help you or follow-up. They are still not willing to refund my order. Please avoid at all cost or have extremely unreliable production with no help from their customer service.
Hello from customer support team of Yoycol,
We are so sorry that bring the inconvenience for you
Order:520604054434779136
Firstly, we apologized for your order situation
We already upgraded the production process time and service quality, which is in order to provide better experience for our customers on the period of cooperating with yoycol,thanks so much for your kind understanding
And for this order status, we have applied the refund for you, and the refund has arrived your account already, please check it in your account. Every effort will be made to serve your future needs in a manner more consistent with your expectations and our standards.
Best regards!
Yoycol Support Team
I recently had the displeasure of interacting with Yoycol's customer service team, and I must say that my experience left much to be desired. It is unfortunate to have to share such a negative experience, but I believe it's important for potential customers to be aware of the issues I encountered.
The first major problem I encountered was the lack of competence among the customer service representatives, particularly individuals named Eleven, Chara, and YoYo. It was evident that they were ill-equipped to handle customer inquiries effectively. They often seemed confused and unable to provide clear and helpful responses.
Furthermore, when I requested to speak with a manager, I received a response from someone claiming to be the "Manager of Yoycol customer support team." However, it soon became apparent that this was just a pseudonym used to avoid addressing the issues I raised. This lack of transparency was highly unprofessional.
Another significant issue was their group communication page, which was supposed to be managed by YoYo. Unfortunately, YoYo's handling of this page left much to be desired. Half the time, my questions were completely ignored, leaving me frustrated and unheard.
In summary, my experience with Yoycol's customer service (Eleven and Chara)was extremely disappointing. The incompetence of their representatives, the lack of transparency with managerial roles, and the inadequate handling of group communication all contributed to a frustrating and unsatisfactory customer service experience.
I hope that Yoycol takes this feedback seriously and makes improvements to their customer service department to ensure that future customers do not have to endure the same frustrations that I did.
Hello from support team of Yoycol,
We are so sorry that bring the inconvenience for you,
We checked the email contacting history, for your questions , which divided into two categories
1： the coupons: for this issue we already fixed well, we confirmed in the middle of Jan,you already received the coupons dear and every new customer won't meet this issue again, thanks for your kind understanding
2: the personalization feature work in your store
You need to follow this link:
https://www.yoycol.com/helpcenter/5/218
You were following the old link steps before dear, and this is the key link to use this personalization feature function
And you kept mentioning the liquide code or script :
Because we already fixed well for this issue,you don't need to consider there is no way of pasting the copied script to the Yoycol.script , Because it does not exsit,thanks so much for your kind understanding
Finally ,we checked that you placed some sample orders already, if you have any problems with the orders? please contact us by email :support@yoycol.com or online chat once you have any issues，our customers support team would provide the timely response for you.
Have a nice day!
Best Regards
Products are good. Building custom products is easy. Shopify integration seems to suck. Every single order that comes through needs manual payment authorization in Yoycol. Shopify collects payment but it doesn't pass it through to Yoycol. That's painful. That may end up being a deal killer for us...and maybe you, too.
Hello from the customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Customer Support Team
Awesome and easy to use! Very good integration. Highly recommend it for everyone looking to start a POD business
We deeply appreciate your evaluation，will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!
Sobre o app
Lançado
21 de agosto de 2020
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Dropshipping , Impressão sob demandaFunciona com
paypal, stripe, jivo, mastercard, dropshippingDesenvolvido por Yoycol official
Sobre Yoycol official
Avaliação média: 3,6
Constrói apps para a App Store da Shopify há 3 anos
Hangzhou, YiWu, ZJ, 310000, CN
Atendimento
Envie uma mensagemsupport@yoycol.com
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