Yoycol: Print on Demand
- 定价
-
免费安装。 可能收取其他费用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 4.3 (60)
- 开发人员
- Yoycol official
配图图库
设计简便，销售无忧
Yoycol 是一家按需打印代发货供应商。与我们合作开展按需打印代发货业务非常简单。您在 Yoycol 上完成设计后，我们将负责生产并将产品发货给您的客户。无需担心生产、库存、包装和发货问题。我们会为您处理好一切。
- 全幅印花产品，提供种类繁多的可设计产品。
- 易于使用的设计工具和效果图编辑器。
- 品牌化服务。
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- dropshipping
- jivo
- mastercard
- paypal
- stripe
评论 (60)
I recently had the displeasure of interacting with Yoycol's customer service team, and I must say that my experience left much to be desired. It is unfortunate to have to share such a negative experience, but I believe it's important for potential customers to be aware of the issues I encountered.
The first major problem I encountered was the lack of competence among the customer service representatives, particularly individuals named Eleven, Chara, and YoYo. It was evident that they were ill-equipped to handle customer inquiries effectively. They often seemed confused and unable to provide clear and helpful responses.
Furthermore, when I requested to speak with a manager, I received a response from someone claiming to be the "Manager of Yoycol customer support team." However, it soon became apparent that this was just a pseudonym used to avoid addressing the issues I raised. This lack of transparency was highly unprofessional.
Another significant issue was their group communication page, which was supposed to be managed by YoYo. Unfortunately, YoYo's handling of this page left much to be desired. Half the time, my questions were completely ignored, leaving me frustrated and unheard.
In summary, my experience with Yoycol's customer service (Eleven and Chara)was extremely disappointing. The incompetence of their representatives, the lack of transparency with managerial roles, and the inadequate handling of group communication all contributed to a frustrating and unsatisfactory customer service experience.
I hope that Yoycol takes this feedback seriously and makes improvements to their customer service department to ensure that future customers do not have to endure the same frustrations that I did.
Hello from support team of Yoycol,
We are so sorry that bring the inconvenience for you,
We checked the email contacting history, for your questions , which divided into two categories
1： the coupons: for this issue we already fixed well, we confirmed in the middle of Jan,you already received the coupons dear and every new customer won't meet this issue again, thanks for your kind understanding
2: the personalization feature work in your store
You need to follow this link:
https://www.yoycol.com/helpcenter/5/218
You were following the old link steps before dear, and this is the key link to use this personalization feature function
And you kept mentioning the liquide code or script :
Because we already fixed well for this issue,you don't need to consider there is no way of pasting the copied script to the Yoycol.script , Because it does not exsit,thanks so much for your kind understanding
Finally ,we checked that you placed some sample orders already, if you have any problems with the orders? please contact us by email :support@yoycol.com or online chat once you have any issues，our customers support team would provide the timely response for you.
Have a nice day!
Best Regards
Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!!
Thanks for sharing your precious time to review Yoycol. The staff you mentioned, Anna said you are also a nice, patient, and incredible person. Yoycol will continue to supply more high-quality products at competitive prices. We will do better and hope you could always stay firmly with Yoycol.
Well I ordered some sample items back in August. I am still waiting for the correct ones. I have sent 3 emails, messaged them via Facebook, and 3 different numbers on WhatsApp to still not have them. This is after I just placed another order for $300+. They still have not replaced the sample order. They wont email you back, I've never received one from them
Your print Colors will be off from item to item even if you use the same artwork.
They don't follow the artwork guidelines you upload. Update placed another order, my 4x hoodie is the size of a XS childs. all my polos came in 2-3 sizes smaller then the tag states
They failed to put my personal tag on any of my products even tho I am being billed for it. These people are bad, they don't check any of the work they do. Al
Hello from support team of Yoycol,
Due to the different time zone, we were unable to reply to your message in time, and we are deeply sorry. Thank you for using yoycol online human customer service.
According to your feedback, we have checked the records and found that the after-sales problems of the three products with the order number 203506602906935296 have been dealt with by the after-sales team, and the refund application was submitted on September 23. The Finance also processed the application after receiving the application. The total refund amount of the three products: $37.15 (product cost and corresponding logistics cost), please check your refund receipt, if you have further questions, you can consult the stripe platform.
You can place the new order if you still need these three item , and provide the yoycol order number to us , we will let the factory keep eye on it .
Your evaluation is the mirror of our service. We will continue to improve our service quality and provide you with a better customer experience .
We hope you can further update your comments on this incident so that we can better understand your needs. If you have any questions, you are welcome to contact us via email or jivo chat. Our corporate email is support@yoycol.com In addition, you can find the jivo online chat portal on our official website.
Thank you for using yoycol to print your inspiration.
Lan
best regards!
Yoycol Support Team
支持
应用支持由 Yoycol official 提供。
开发人员
推出日期
2020年8月21日
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