YSMS ‑ SMS Marketing
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I have tried this app to get in touch with my customers. It was much simpler than other apps I've previously tried and I was ready to send a campaign in just a few minutes. For some additional clarifications I also asked some questions in chat and developers answered me immediately
My store have been using this for a few years now. Unfortunately, it is not as robust as some of the other apps in the Shopify App Store. This app does not accurately sync with your Shopify store's contact list. So emails or SMS messages does not reach not to everyone on your (yes) list. Don't waste your time trying to upload a CSV to update the contact list. Customer service will decline your csv list.
We appreciate you taking the time to share your feedback and we are genuinely sorry to hear that you have encountered difficulties with our application.
We understand how essential it is to have your contacts accurately synced for effective marketing communication.
However, it seems there could be a bit of confusion about what our app offers.
We specialise in providing an SMS service and we don't offer any email functionality in our app.
Additionally, please note that we don't currently offer a CSV upload feature. If you found difficulties with this, we'd love to understand more about what led to this belief and provide necessary clarifications or explore ways we can improve our service for you.
We value your insights and would be really eager to connect with you directly to resolve your issues and ensure your satisfaction with our service. You are our top priority and your feedback supports us in striving to continually improve our product.
Please feel free to reach us at info@ysms.me to further discuss or clarify any issues or specifications.
Thank you for your understanding and for helping us improve our services. We look forward to rectifying your experience with our application.
L'app è davvero immediata e semplice nell'utilizzo. Una volta impostata, è molto facile creare campagne e raggiungere i clienti. Ti avvisano se qualche consegna di SMS non è andata a buon fine o il numero è sbagliato. E inoltre ti assistono benissimo, soprattutto all'inizio. Consigliata!
Dopo l'aggiornamento alla nuova versione l'app fa davvero la differenza.
Davvero super. Funziona benissimo. Super gentili e disponibili. Staff sempre in linea per ogni problema.
After the update to the new version the app really makes a difference.
Really super. Works great. Super friendly and helpful. Staff always on line for any problem.
I tried several other SMS apps before, and they were mostly a disaster. I tried again with YSMS and what a breath of fresh air. First of all, it worked straight out of the box. Secondly, it’s intuitive and easy to setup and personalise. And if you need any help, support on live chat is great. They always respond quickly, usually within a few minutes and they’re very helpful. So far, I’m very happy with the app and can highly recommend it.
This app is super user friendly, fast and professional.
Maybe we will be use every week for our campaings
Great app.
All the support that you need.
Thanks to YSMS we were able to scale a completely new marketing campaign and obtain great conversion results. The costs for SMS are very competitive and you can definitely target a very specific audience. A must if you want to increase your opening and conversion rates!
Very effective! You can see immediate results with your sales! I vouch for this! Clients immediately clicked and went to the site.
Applicazione molto utile e facile da utilizzare. Assistenza molto professionale. Consiglio molto questa applicazione