YSMS ‑ SMS Marketing

YSMS ‑ SMS Marketing

評論 (66)

整體評分
4.5
各級評分數量
  • 85% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 9% 的評分為 1 顆星
2025年11月6日

very limited features and is annoying that you cannot remove their stop sms link which accounts for 50% of the sms message length limit.

CRISAN Beauty
美國
使用應用程式 8個月
inkOfPixel 已回覆 2025年11月7日

We're sorry to hear you found YSMS limited in features. We'd love to know which specific tools or options you'd like to see added so we can improve.

Regarding the unsubscribe link, it's a legal requirement - particularly when using alphanumeric sender IDs, since recipients can't reply "STOP" to opt out.
Keep in mind that in a standard SMS message, the unsubscribe link typically takes up around 25 of the 160 available characters.

If you have ideas for new features or suggestions for how we could handle the unsubscribe requirement differently, we'd be happy to hear from you at info@ysms.me

2024年8月9日

App is very bad, very buggy. I have order checkout recover enabled and it keeps sending smses to people that already ordered. It is simply unbelievable how bad it is. Clients call us saying that they ordered and they are very angry as they get smses that they did not order. Support is very bad and unresponsive.

Nutramino Romania
羅馬尼亞
使用應用程式 1年多
inkOfPixel 已回覆 2024年8月14日

We're sorry to hear about your recent experience with our support team. Your satisfaction is our top priority, and we will be reviewing your case to understand how we can improve.

Please reach out again to info@ysms.me so that we can assist you further and help clarify the situation.

2025年4月18日

I'm not sure what's happening with this app, but my campaign from earlier this week never reached our subscribers despite that app claiming it did. Now there's a "USA Deliveries Temporarily suspended" banner across the top of the Overview page. This is very disappointing as I haven't been able to reach our subscribers with our planned promotion.

Enduro Bites
美國
使用應用程式 11個月
inkOfPixel 已回覆 2025年7月2日

Thank you for reaching out.

After reviewing the issue together, we identified that the customer you used as a reference to verify the campaign delivery was not included in the selected audience — which explains why they did not receive the message.
That said, given the misunderstanding, we issued a full refund for the campaign as a gesture of goodwill.

As for the USA deliverability banner, this was a temporary issue caused by external carrier restrictions, which was promptly resolved.

We haven't received any further feedback from you via email since the analysis was completed, but please know we're still here and happy to support you — either by email or through our live chat.

2025年6月30日

Não aconselho a ninguem em portugal usar esta aplicação, cobram o dinheiro e não funciona, estive quase 5 horas a tentar enviar sms e nada funcionou ainda por cima não devolvem o dinheiro pago, não invistam nesta aplicação, não aconselho.

VBchemicals Store
葡萄牙
使用應用程式 1天
inkOfPixel 已回覆 2025年7月2日

We're sorry to hear about your difficulties in using the app.
Please note that we have already processed your refund — it may take a bit of time to reflect in your account due to standard bank processing times.

Additionally, we've offered extra assistance with onboarding in case you encountered any issues. We're here to help and would be happy to support you further. Just reach out via email or chat.

2025年7月19日

I sent a test message to myself for a shipping confirmation automation and my phone filtered the text message into a spam folder. This app is unusable.

The Autistic Innovator
美國
使用應用程式 3天
2024年8月15日

I just downloaded the app and purchased non-refundable credits. Upon sending my first sms, to myself as a test to see what my customers will receive, I was given a blocked notice stating my store is spam and I am blocked from using their services. Annoyed to say the least.

Calithea Athletics
美國
使用應用程式 大約1小時
inkOfPixel 已回覆 2024年11月12日

We have filters to monitor SPAM situations, this is necessary to avoid unpleasant situations. The message says you can contact us if you think it is not correct, we will analyze the situation and we would have unblocked you.

The credits are refundable, you can contact us