YSMS ‑ SMS Marketing , 39 reviews
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I tried several other SMS apps before, and they were mostly a disaster. I tried again with YSMS and what a breath of fresh air. First of all, it worked straight out of the box. Secondly, it’s intuitive and easy to setup and personalise. And if you need any help, support on live chat is great. They always respond quickly, usually within a few minutes and they’re very helpful. So far, I’m very happy with the app and can highly recommend it.
Great app, with lots of great features and 5-star customer service always available. Thank you!
The app is good and everything works great!
I just downloaded this app, it is super easy to use but I can barely type anything in my message without it costing $90. Might stop using this because of how much they are charging to send a message.
We're glad to hear that you found it super easy to use.
However, it's sad to hear that you found the app pricey. We aim to keep our prices competitive across most territories so this seems strange and worth investigating.
If you reach out to us via chat or email at info@ysms.me our support team will be more than happy to assist you
Great app.
All the support that you need.
My store have been using this for a few years now. Unfortunately, it is not as robust as some of the other apps in the Shopify App Store. This app does not accurately sync with your Shopify store's contact list. So emails or SMS messages does not reach not to everyone on your (yes) list. Don't waste your time trying to upload a CSV to update the contact list. Customer service will decline your csv list.
We appreciate you taking the time to share your feedback and we are genuinely sorry to hear that you have encountered difficulties with our application.
We understand how essential it is to have your contacts accurately synced for effective marketing communication.
However, it seems there could be a bit of confusion about what our app offers.
We specialise in providing an SMS service and we don't offer any email functionality in our app.
Additionally, please note that we don't currently offer a CSV upload feature. If you found difficulties with this, we'd love to understand more about what led to this belief and provide necessary clarifications or explore ways we can improve our service for you.
We value your insights and would be really eager to connect with you directly to resolve your issues and ensure your satisfaction with our service. You are our top priority and your feedback supports us in striving to continually improve our product.
Please feel free to reach us at info@ysms.me to further discuss or clarify any issues or specifications.
Thank you for your understanding and for helping us improve our services. We look forward to rectifying your experience with our application.
Un’ottima applicazione per l’invio di sms marketing,
Da ormai diverse settimane stiamo utilizzando il servizio che risulta impeccabile!
L’applicazione è molto semplice e la configurazione veloce, team e supporto estremamente disponibile ed efficiente. Consigliata
FINALLY A APP THAT WORKS!!!!! FINALLY!!!!
i only dont give 5 stars because miss DISCOUNT generator.
and more rules/flows.
Thank you for you review. We're working on that too, we will update you as soon as we release those new features
L'app è davvero immediata e semplice nell'utilizzo. Una volta impostata, è molto facile creare campagne e raggiungere i clienti. Ti avvisano se qualche consegna di SMS non è andata a buon fine o il numero è sbagliato. E inoltre ti assistono benissimo, soprattutto all'inizio. Consigliata!
Dopo l'aggiornamento alla nuova versione l'app fa davvero la differenza.
Davvero super. Funziona benissimo. Super gentili e disponibili. Staff sempre in linea per ogni problema.
After the update to the new version the app really makes a difference.
Really super. Works great. Super friendly and helpful. Staff always on line for any problem.