www.statusmugs.co.uk Very pleased with this app highly recommend it grate customer service and the software is absolutely fantastic for what we need.
The Zakeke app has given me new hope for increased sales! Having vector art as an output will greatly reduce my production times. Many other customizer apps do not produce vector art, so this is huge.
I absolutely LOVE this app. The team continues to advance the features and make improvements. Using a customizer app is very advanced and takes a lot of work to implement each product on the back end of your store. The Zakeke app implementation is much more streamlined compared to other customizer apps.
Worth the money and the time. Great app!
FUNCTION: The product does work well, albeit with some limitations.
- It would be nice if we could select different printing methods for different variations of products.
- One odd thing: Every time a customer customizes a product, the customized version gets added to our Shopify store as a new product. Not a big deal, but odd.
Other than this, Zakeke has integrated very smoothly with our site, and the mobile-friendly version works very well, too.
PRICE: It should be noted that .eps and .pdf support is paid extra; by default, the paid tool only supports .png and .jpg files.
SUPPORT: Phenomenal customer support. Carlo has been excellent to work with, and Francesca in the help team normally gets back quickly to any concerns.
Thanks for the review :)
Just one thing: we're forced to create a new product from a customized one because in Shopify every modified product is a new product. However, the new product is not shown in the store, only in the product list. And we have a guide to avoid it: https://zakeke.zendesk.com/hc/en-us/articles/360026363673-Hiding-customized-products-in-your-Shopify-catalog
And we do it for our customers free of charge when requested :)
The product designer is really nice and intuitive, the UI is easy to understand but unfortunately quantity discount (or 3rd party discount apps) for customized products in the checkout is not supported. If somehow this could be implemented it would deserve 5 stars.
We love this app... Very easy to use... and you can setup your products quickly. Customer service is very fast to respond, always within 24 hours or less. And I'm sure they will even improve the app even further. We have used many Customizer apps in the past and like this one best because the look is very professional, and the service is outstanding... We are still moving over hundreds of products into the app, and do have a few issues, but Zakeke is very responsive to our needs, and is working with us to solve any issues.
All in all, we highly recommend you try this app, and see for yourself.
West Coast Signs and Stickers
5 Stars for the support. 5 Stars for the App. The best product customiser app on the market. The 3D preview is out of this world. We have not launched the website yet but are very excited about offering this level of customisation to our future clients.
I have asked for several modifications as our needs are quite specific and nothing has been too much trouble and all done in a very timely manner.
If you are looking for a customisation app then stop looking, you have found the best. I know, I have tried them all over the past 3 months.
Zakeke is a unique and amazing app that will let you customize and preview products in 3d.
What is also amazing is the team and customer service! They will go the extra mile to understand your issues and very very patiently solve them.
Highly recommended to boost your ecommerce capabilities&conversions!
I have searched for lots of apps here on Shopify and other sites to allow some online editing for customers customize their products, and this was the best one. Very easy to use, clean interface, fair monthly subscription and very easy going and kind staff, they helped me in all my needs and they listen a lot for all suggestions, really great staff! I really recommend this app!
I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.
Weprintcups Co Uk
Hi, I just wanted to congratulate you on a fantastic design suite, 2 days ago I built my own website www.weprintcups.co.uk, the first one I have ever created, and needed an app that allowed my customers to send me design information about their unique cup, I found your software and have integrated it within my site and I am very impressed, I have also created a youtube video showing its simplicity which is located in our blog section I have mentioned and credited you within the video. As I grow the number of products we have I would by looking at subscribing to your app when I have more than 1 product. Thank you Kind Regards Tony