Zakeke ‑ Customizer 2D 3D

Was a bit worried about moving away from my other personalizer app as I was comfortable with it but I'm so glad I did, the functionality front and back end is fantastic and production wise, its 100% better! great app and customer service is always on hand. I have tried and tested all the personalizer apps on shopify and even moved away from shopify but came back and used Zakeke. I have not used the 3D modelling yet but will do soon. Another amazing feature which is time saving is the integrations, the zapier tool allows me to have my ready to print files sent straight to my dropbox so no more time consuming work, just quicker and faster production!

The best programme if your letting customers customise a visual product. Customer support is outstanding. I'm very happy with this app so far.

I needed a refund for a charge for the Zakeke app that was loaded in Shopify but was not used. The Zakeke support team quickly provided my refund of $39.99. I plan on using the Zakeke Designer at a later date. Very responsive and understanding support group.

This is a good app if you're looking for an app that let's your customers create customized products on your website. Love it.

We tried many personalization Apps here in the Shopify App Store, but sadly none of them hit the mark for us nor the customers. After hours of searching, we found Zakeke. After watching their promotion video we knew we had to try out Zakeke. Zakeke in a nutshell: Pros:
- Easy to set up, user friendly
- Customer service is very responsive and helpfull
- Has great futures the more you pay (the prices are quite high, but what you get is insane)
- Easy to use for customers as well
- Works excellent on mobile (any software; Android, Apple etc.) Cons:
- Even tho it's friendly to set up, Zakeke is still a Shopify App which means it can break. It has a few bugs here and there but that's "normal". You can't expect a perfect App. I've used Zakeke for a few months now, and I finally can say (after many e-mails) that it works like it should be now. But that is to be expected.
- Translation in Zakeke itself is quite rough, we suggest you keep it on English if you use Zakeke for the most easiest experience.

Server very slow, sometimes the [ Customize Button ] on product page no show . Predesign template working table too small, it's hard to do the design .

Great tool so far. Very odd that simple things aren't allowed in the beginning plan like Bulk Variations. If someone wants to customize a product but add a different name to 10 of the same design, they have to make 10 products unless I want to pay like triple the money per month.

Also, I don't understand why they don't have a warning that certain options cost more until AFTER you've already spent time setting the option up and getting it ready, you go to hit save or publish and THEN it says you have to upgrade your plan.

The app is very responsive and so is the staff. There are other apps that do the same thing on shopify. But where this app sets itself apart is the staff that supports it.

Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio

Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.