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Great app for 3d and AR. And even better support! Fixed all my problems, thanks to Elena, Domenico, Nicola, Marinella and other Zakeke Team members!
This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.
Great experience as a seller with the team. Fast, pro-active and friendly communication and a lot of willingness to find solutions and also advancing trust in growth.
As the tool is constantly evolving, some reviews I saw here regarding a bad buyer experience are not true anymore. The usage for the customer is more intuitive now.
Very reliable tool - would 10/10 recommend.
Great app with extensive features. Integration into shopify is quick and easy. Customizable products can be created from existing shopify products, so the plugin can handle variant products and stock levels. It has many options to build pricing structures e.g. based on print type, print size, quantity and more. The front end is designed well and doesn't feel like an external tool at all.
We've tested several customization plugins, and this one finally has all the features we need. Plus, customer service has been really helpful with a few details we were missing.
Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!
Wir nutzen Zakeke seit Jahren für die Personalisierung unserer gesamten Produktpalette. Wir sind extrem zufrieden mit der Anwendung, sie erfüllt alle unsere Anwendungsgebiete und bietet sogar noch mehr. Absolute Empfehlung für alle Web-to-Print Shops jeder Größe. Toller Support, der innerhalb von Minuten die Antwort hat, die man verzweifelt selbst gesucht hat. Einfach klasse!
I love this app. We do some personalization of some of our products and the way it integrates on the homepage makes it easy for the customer to design his favorite product. Also when it comes to the workflow, it is easy to use and helps me to have a lean process with all this data that need to be managed.
When I had a problem, the team was always helpful and could resolve my issue in no time. So if you are doing personalizations there is no better option available for shopify to my knowledge.
Thanks to the Zakeke team we have been able to develop an unique 3D model for our products. The detail and partnership we have experienced with Zakeke has been thorough in our entire process. We have received support and guidance on building our product. We are pleased with Zakeke and the customer service
One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.
This App makes everything so convenient! Not just for me but especially for my customers, who know exactly what they can expect from now on. Totally worth its money. Big shout out to the customer service who is extremely helpful and always there for you.