Zakeke ‑ Customizer 2D 3D

Great app for 3d and AR. And even better support! Fixed all my problems, thanks to Elena, Domenico, Nicola, Marinella and other Zakeke Team members!

This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.

Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!

Thanks to the Zakeke team we have been able to develop an unique 3D model for our products. The detail and partnership we have experienced with Zakeke has been thorough in our entire process. We have received support and guidance on building our product. We are pleased with Zakeke and the customer service

Great experience as a seller with the team. Fast, pro-active and friendly communication and a lot of willingness to find solutions and also advancing trust in growth.

As the tool is constantly evolving, some reviews I saw here regarding a bad buyer experience are not true anymore. The usage for the customer is more intuitive now.

Very reliable tool - would 10/10 recommend.

Great app with extensive features. Integration into shopify is quick and easy. Customizable products can be created from existing shopify products, so the plugin can handle variant products and stock levels. It has many options to build pricing structures e.g. based on print type, print size, quantity and more. The front end is designed well and doesn't feel like an external tool at all.

We've tested several customization plugins, and this one finally has all the features we need. Plus, customer service has been really helpful with a few details we were missing.

(Updated Review)

Zakeke has truly impressed me—not just with the platform itself, but with the team behind it.

When I first started using Zakeke, I rated it 3 stars. The seller tools were excellent, but the buyer experience had some frustrating issues. I shared my concerns, and what really stood out is that the Zakeke team—including the COO—personally reached out to understand and address them.

Since then, we’ve been working together on improving key parts of the experience, and I’ve already seen meaningful changes. If you’re a seller and run into challenges, don’t hesitate to speak up—Zakeke listens and genuinely works with you to improve the platform.

While it can be pricy, the combination of robust features and responsive support makes it worth it. It’s not perfect yet, but it has a lot of potential, and I now feel confident recommending it.

Grazie all'ottimo supporto e alla disponibilità del loro team, siamo riusciti ad avviare con successo questa iniziativa con Zakeke. Sono molto attenti a soddisfare i requisiti del cliente cercando di trovare sempre la soluzione migliore, anche laddove abbiamo incontrato ostacoli non previsti. :)

App works well.
3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker.
If they figured out the Corel issue this would be a great app.
So to save my sanity I think I will be deleting it.

Scelto tra tanti altri configuratori 3D, Zakeke è stato il migliore dopo settimane di valutazione, e ha portato i suoi frutti.

È perfettamente integrato con i nostri modelli 3D già sviluppati, abbiamo dato la possibilità ai nostri clienti di mettere mano al prodotto, riducendo costi di personale e tempo di produzione.

È una scelta estremamente vantaggiosa perché porta nuovi utenti al sito, rafforza l'immagine del nostro marchio e dà quel di più che non ci si aspetta da un'esperienza online.

La sfida principale potrebbe essere il setup iniziale, ma grazie all'assistenza dedicata, abbiamo gestito tutto senza particolari sforzi.
Lo consiglio vivamente a chiunque voglia migliorare l’esperienza di acquisto online con prodotti personalizzati.