รีวิว (104)

การให้คะแนนโดยรวม
4.4
จำนวนต่อระดับคะแนน
  • 79% ของการให้คะแนนคือ 5 ดาว
  • 9% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 7% ของการให้คะแนนคือ 1 ดาว
21 มีนาคม 2018

Really great app, so easy to install and setup. It's perfect! And the team is AWESOME!
I do recommand this app.

S Medio
โปแลนด์
11 เดือน ในการใช้แอป
แก้ไขเมื่อ 29 พฤศจิกายน 2019

November 2019 - UPDATE
The app is working properly. I just had an issue and Nicola fixed it in less than 20 mins from my request (today is BLACK FRIDAY).
Really amazing support, thank you!

Ok, I am dealing with this from months. I just casually played with the customizer as a user (front end) and I just discover it's not working again. I have a plus subscription, I bought the "remove background" add-on.
I based some campaign on the fact that this tool was running and working, but, again, it's stuck.

I cannot test it every day and maybe I am just really unlucky, but so far I cannot say it's a fully trustable app, above all if you want to invest money to promote this "web customization" service on your website.

The app it's very cool, the design is the best, but I experienced too many issues here and there.

The support it's always ready to help, but "front end" issues are too hard to catch for me, I appreciate the support when there is a back-end issue, but I am really disappointed about the fact that I discover only casually front end major issues. They never send an email or an alert when something is not working for front end users. I think this is unacceptable.

I hope it will be more stable and consistent in time with its basic performances.

Concetto è
อิตาลี
11 เดือน ในการใช้แอป
26 กรกฎาคม 2021

Without a doubt the best product customizer on the market, we have used every other tool available on Shopify and this one has the best customer facing tool. Ken and Carlo have been fautless and very helpful. Thank you both very much!

Always Personal
สหราชอาณาจักร
11 เดือน ในการใช้แอป
แก้ไขเมื่อ 14 กันยายน 2023

We use Zakeke from few month now, we still have some works to make it perfect but already the system is working very well, i saw some comments that there is nobody to reply if you have a technical request , that is totaly wrong , we have full of the answers at our question .
So in fact we are really happy about the system and the business that generated for us these last weeks .

kinetik-adrenalink
ฝรั่งเศส
11 เดือน ในการใช้แอป
Zakeke (Futurenext Srl) ตอบแล้ว 5 มกราคม 2023

Hello and thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. Your comment is one that confirm to us we’re doing the right job for your business, but we’re sorry that you left us a 1-star review, can we ask to kindly explain to us what went wrong with it? Feel free to reach our support team for further requests. Thank you

16 ธันวาคม 2022

One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.

Colorwand-Store
เยอรมนี
11 เดือน ในการใช้แอป
30 พฤศจิกายน 2019

We have been using the Product Customizer for about a year now. Fast, responsive customer support. Good app for the price. It works reliably.

Humper Bumper
สหรัฐอเมริกา
10 เดือน ในการใช้แอป
แก้ไขเมื่อ 4 มิถุนายน 2019

It's a great app and easy to use once you've created a few test products. The interface is very intuitive and clean, would definitely recommend.
The support team is very helpful if you run into any issues.

thetshirtshop.ca
แคนาดา
10 เดือน ในการใช้แอป
17 ธันวาคม 2019

It gives my customers an awesome opportunity to make what they want, which they love to do! The program is customisable and easy to use for me and for my customers. An improvement to the team: the resolution is better on desktop than on mobile. But still worth 5 stars, great support aswell!

Phone Print
เนเธอร์แลนด์
9 เดือน ในการใช้แอป
13 พฤษภาคม 2020

A great app is useless if you can't get it to work so a responsive support team is critical. The folks at Zakeke not only offer a valuable sales & marketing tool but more importantly, provide invaluable assistance to maximize its effectiveness. Although we just started using it we are going to implement this app in all of our sites. Fantastic product & highly recommend it.

PunchbowlCoffee
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
5 เมษายน 2021

Zakeke is a great app for any 3D customizable product. What's even better is that their customer service rep's are extremely knowledgable, responsive, and friendly. Their business development representative worked with me to identify my successes and concerns with Zakeke before connecting me with their 3D team. They personally adjusted my flawed 3D model and sent it back to me to ensure that it worked seamlessly across their platform. Although 3D projects can be cumbersome and tedious, Zakeke made the experience simple and flawless. Highly recommend Zakeke to anyone looking for great customization and excellent customer service.

Pre Packs
สหรัฐอเมริกา
9 เดือน ในการใช้แอป