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We use Zakeke from few month now, we still have some works to make it perfect but already the system is working very well, i saw some comments that there is nobody to reply if you have a technical request , that is totaly wrong , we have full of the answers at our question .
So in fact we are really happy about the system and the business that generated for us these last weeks .
Hello and thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. Your comment is one that confirm to us we’re doing the right job for your business, but we’re sorry that you left us a 1-star review, can we ask to kindly explain to us what went wrong with it? Feel free to reach our support team for further requests. Thank you
One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.
We have been using the Product Customizer for about a year now. Fast, responsive customer support. Good app for the price. It works reliably.
It's a great app and easy to use once you've created a few test products. The interface is very intuitive and clean, would definitely recommend.
The support team is very helpful if you run into any issues.
It gives my customers an awesome opportunity to make what they want, which they love to do! The program is customisable and easy to use for me and for my customers. An improvement to the team: the resolution is better on desktop than on mobile. But still worth 5 stars, great support aswell!
A great app is useless if you can't get it to work so a responsive support team is critical. The folks at Zakeke not only offer a valuable sales & marketing tool but more importantly, provide invaluable assistance to maximize its effectiveness. Although we just started using it we are going to implement this app in all of our sites. Fantastic product & highly recommend it.
Zakeke is a great app for any 3D customizable product. What's even better is that their customer service rep's are extremely knowledgable, responsive, and friendly. Their business development representative worked with me to identify my successes and concerns with Zakeke before connecting me with their 3D team. They personally adjusted my flawed 3D model and sent it back to me to ensure that it worked seamlessly across their platform. Although 3D projects can be cumbersome and tedious, Zakeke made the experience simple and flawless. Highly recommend Zakeke to anyone looking for great customization and excellent customer service.
Cette application est hyper efficace.
Les nombreuses options pour paramétrer ZAKEKE selon vos besoins et envie sont indéniablement l'un des points forts.
Le support technique est très réactif, bravo !
Zakeke is a unique and amazing app that will let you customize and preview products in 3d.
What is also amazing is the team and customer service! They will go the extra mile to understand your issues and very very patiently solve them.
Highly recommended to boost your ecommerce capabilities&conversions!
El soporte es siempre rápido y eficaz. La aplicación es funcional, y fácil de usar. Totalmente recomendable.