Zakeke ‑ Customizer 2D 3D

SUSAH NAK BERCAKAP DENGAN SUPPORT ADVISOR !!! NEED HELP !!!

One of the worst apps out dont get me wrong nice interface and system but terrible rude customer service.Shopify needs to ban this software developer and start and investigation. its a cash grab just take your money for a system with no help . if you are United Stated Based dont dare use it has tons of bugs when it comes to the imperial system

I had access to this app for 6 months and paid their awful support team to install and set up the 3D modelling system, which cost approx £1.8k in total. The setup never got completed to a standard expected at the start of the project. I have near enough 80 emails trying to sort out this mess with their support. Constant problems and painfully slow to get resolved. Never mind the fact the platform ...

I really wish I could have gotten your app to work, it would have been a great addition to my site. The site I have available for viewing is not what will be launched, but unfortunately it does no look like Zakeke is interested enough to help out the little guy. Too bad, you have some good ideas, but no way for the average person to implement them. But then maybe that’s your gig, just the monthly ...

In theory, this app works well. In practice, the app does not work as advertised. Apparently there are significant limits to the number of variants you can make available to customer (number of colors, sizes, etc). The customer support is non-existent and despite providing credentials to both my Shopify and Printful accounts, they've not been successful in showing me one situation where this app ...

The application was not user friendly and we could not get anyone from Zakeke support to assist. Shopify made several attempts by emailing them but they would not contact me as support. Zakeke is a 3rd party application and Shopify does not know the functionality of it. We attempted twice to use the application in less than 15 days but to not much success. Finally, they billed me for a year and ...

CAUTION! If you try this app and then choose to remove it much of the code is left behind. In addition all of your collections will have an additional filter for "zakeke" left behind. I am still looking through code to find all the remnants, I think I may send an invoice for my time to clean up after the uninstall.

I looked at this app briefly, but after reading Zakeke's rude responses to other customer's complaints and the unclear billing practice, I have decided not to waste time or money here.