Zakeke ‑ Customizer 2D 3D , 103 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its wide range of customization options, including 3D previews, especially for personalized or print-on-demand products. It's praised for seamless integration with Shopify, producing ready-for-print files, and positively impacting sales and cart abandonment rates. The pricing is seen as fair for the features provided. The customer service is noted for its responsiveness and openness to feedback.
Refine
-
By rating
The app is a development in the right direction. I´d like to have a live chat, the integrations need a bit more work than the current documentation is capable of explaining. It would be cool, to have a page for feature requests.
The front end of Zakeke Customizer needs to undergo a small redesign, hopefully asap. It would be better if we had bigger buttons for the 2 main functions:´upload photo´ and ´add to cart´.
Also a missing key function is to twist the print-area, so that clients who are uploading pics in horizontal format, would be able to twist the print area to horizontal or portrait.
Im excited how the company envolves and if it will become a long term App that i will be using for my shop.
Overall its recommendable, but you have to be technically versile as of now 14.11.2023.
Hello, thank you for your review and detailed feedback, it's highly appreciated.
We'd like to highlight that the twist of the print area is one of the features coming up with the very next update. Also, regarding buttons and other front end details, we are currently working on a new revamped UI, totally customizable to meet these demands and support your growth.
For any other doubt or issue, please contact us at help@zakeke.com, our team will gladly respond to your requests.
Thanks again!
excellent app with excellent customer support. easily the best design tool on Shopify
I think that Zakeke solved most of my issues on offering customers web2print choice instead of print on demand.
It's easy to understeand, user friendly interface, great possibility to customize your product with your personal template and more..
I'm at the beginning but I'm full satisfied.
Excellent after sales support. Comprehensive and helpful resolving an issue in our shopify environment.
The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.
Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.
Great tool so far. Very odd that simple things aren't allowed in the beginning plan like Bulk Variations. If someone wants to customize a product but add a different name to 10 of the same design, they have to make 10 products unless I want to pay like triple the money per month.
Also, I don't understand why they don't have a warning that certain options cost more until AFTER you've already spent time setting the option up and getting it ready, you go to hit save or publish and THEN it says you have to upgrade your plan.
Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.
Zakeke was our 3rd app to try to simplify our custom orders. I wish we would have tried it first, it works great. Highly recommend this app.
App interface is beautiful and easy to navigate. I love that I can upload my own fonts and cliparts. Their template feature saves a lot of time too.
Tech support are friendly and always ready to help. Looking forward to more features soon!