Zalify Pixels, Popups & Emails , 130 avis

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
    128
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
    2
14 septembre 2023

The most pathetic customer service is from this app. They donot reply, do not read msgs properly nor help you. Especially Zoe. Useless support & pathetic experience.

Kamakhyaa
États-Unis
24 jours d’utilisation de l’application
Zalify a répondu 15 septembre 2023

I'm really sorry to hear that you had a less than satisfactory experience with our customer support. I want to mention that our response time for free tier customers is within 24 hours, as we sometimes are occupied with serving our paid customers. However, this does not excuse the lack of assistance you experienced.

I'm here to personally assist you. Can we set up a time to discuss this further?

Thank you,

Ryan
CEO, Zalify

8 mai 2023

Fireback issue on facebook. Inaccurate fireback. My sale was 1k per day but get 11k for single adset in fb.

BestWhite
Singapour
20 jours d’utilisation de l’application
Zalify a répondu 8 mai 2023

Hi, I'm Ryan, the Founder of Zalify. We apologize for the fireback issue you experienced, which appears to be caused by multiple pixel codes for the same pixel ID in your store. We'd like to offer our manual service free of charge to help resolve this problem.

Please contact me at ryan@zalify.com, and we'll assist you promptly. We value your business and hope to improve your experience with our app.

Best regards,
Ryan

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