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Don’t install their apps. I sent messages for a long time without reply.Customer service experience is disastrous
Dear Customer,
We apologize for the delay in responding to your messages and the frustration it caused. Quick and effective customer service is our goal, and we regret falling short. Your feedback is crucial for us to improve. We are taking steps to ensure faster responses in the future. Thank you for your patience, and we hope to serve you better soon.
I'm new to Zalify and marketing, and so far, it's a valuable tool. The setup was a bit challenging, but the in-app help chat was incredibly useful. As a Shopify store owner looking to grow, I see great potential in Zalify.
千万别用！！！使用三个月的忠告！
1.乱扣费，比如标价54.99产品，通过他们的模板集成的PayPal付款页面付款，收到的只有50，或者54，剩余零头抹掉。
2.付款页面不流畅，比如买家付款会一直重复之前的页面。
3.使用他们所谓PayPal express checkout 功能，买家付款后shopify后台订单不会显示（功能非常鸡肋！）
4.模板整体卡不流畅，也不像他们说的丝滑！
Never use it!!! Advice after using it for three months!
Overcharging, for example, for a product priced at $54.99, paying through their template-integrated PayPal payment page results in receiving only $50 or $54, and the remaining change is wiped out.
The payment page is not smooth, for example, the buyer's payment will keep repeating the previous page.
Using their so-called PayPal express checkout function, after the buyer's payment, the Shopify backend orders won't display (the feature is quite useless!).
The overall template is not smooth, and it's not as silky as they claim!
非常感谢您抽空对我们的Shopify App提出宝贵的反馈。对于您遇到的不便，我们深表歉意。
关于您提到的PayPal快速结账功能，我们确实已经在功能介绍中向用户说明了这一功能的局限性。为了提升用户体验，我们决定在下一个版本中完全停用此功能。
我们非常重视您的真诚评价，这对我们不断改进非常重要。再次感谢您的宝贵意见。我们期待您的再次使用，并承诺将为您提供更优质的服务体验。
Thank you for taking the time to provide feedback on our Shopify app. We deeply regret any inconvenience you've experienced.
We want to acknowledge your concerns about the PayPal express checkout functionality. As mentioned previously, we have been aware of certain limitations with this feature. To ensure a better experience for our users, we have decided to fully disable this functionality in our upcoming release. This decision is a direct response to the valuable input we receive from users like you.
We appreciate your honest review as it plays a crucial role in our continuous effort to improve. Please accept our apologies for any frustration caused and know that we are actively working to enhance our app's performance and reliability.
Thank you once again for your feedback. We hope to see you back and are committed to providing a more satisfying experience in the future.
Setting up Zalify has been a great experience. Our analytics data had a few holes and they helped us implement Zalify's server-side tracking and set up GA4 too. Cheers!
This app is really excellent, it makes it easy for me to use it, and the customer service is very good. If I have any questions, I will reply in time to help solve the problem. It is recommended to use it! 10/10!
I highly recommend Zalify to all Shopify store owners! Their customer service is outstanding. I've never encountered such a dedicated and helpful team.
With Zalify, email marketing has never been simpler. The tool is intuitive, easy to use, and extremely efficient in helping us reach our customer base.
Love it! Nice product, nice service! They would like to answer all my questions, which really helped me a lot.
This is the best plugin I have ever used, I will definitely share it with more people, it is a great invention
wonderful aftersale service and almost perfect functions for all i need. i can save a lot money on it. appreciate it