整體評分
4.8
各級評分數量
  • 97% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年3月24日

I've been using Zalify app on both of my stores, and I must say it's been incredibly convenient. The pixel installation was seamless, and the data tracking and analysis are spot on. The email marketing functionality has also met my initial needs, and the theme features are comprehensive with fast loading speeds. Plus, they're constantly updating their features. And let's not forget about their amazing customer service! I've always received timely responses during working hours, and I want to give a special shoutout to Jay for his continuous assistance. I love the Zalify team and appreciate them for providing such a comprehensive app!

LINNPOWER
中國
使用應用程式 2個月
2024年2月28日

This template is absolutely amazing! It's hands down the best one I've used since starting with Shopify. The support from Zalify has been fantastic too. They've been extremely helpful and proactive in addressing any issues I've had. I genuinely recommend it!

yogisave
中國
使用應用程式 27天
2024年1月29日

I highly recommend Zalify to all Shopify users. Their theme is seamless to install and the customer service is super super nice!!! They help me solve all my questions related to theme customization, third-party integration, etc.

Celebritips
美國
使用應用程式 6個月
2024年2月4日

A fantastic plugin, providing excellent templates for startups. The customer service is always online, and they quickly solved a problem that I had been struggling with for a long time! Highly recommended.

Honnmono
香港特別行政區
使用應用程式 7天
2024年5月10日

The customer service is patient and fully functional, which is worth the price

KaiSunJewel
英國
使用應用程式 17天
2024年3月23日

It's great, the customer service is expert and timely! and the theme is fast and versatile.

LunrLighting
美國
使用應用程式 20天
2023年12月5日

At first, I mainly used Zalify's pixel aggregation feature, which conveniently allows me to manage pixels from multiple platforms together. Later on, they also introduced Zalify's theme templates, and I started using them right away. They are fantastic! The templates have a wide range of special features that perfectly meet my needs. Ever since I started using Zalify's templates, my website's conversion rates have noticeably improved, and the best part is that they are very cost-effective. I highly recommend it!

HETDUS STORE
英國
使用應用程式 4個月
2024年2月27日

very good.

STYLEDAB
香港特別行政區
使用應用程式 2個月
2023年12月4日

Amazing! Zalify's become my first port of call for linking up Shopify with GA, FB Pixel, multi-pixel, etc. The platform is easy to use with an excellent knowledge base to back you up.

BLESSYES
中國
使用應用程式 3個月
2023年12月1日

This is the first time I have ever left a negative review on Shopify. The APP itself is great,the customer service is the worst I have ever encountered from all the Shopify APPS. Hands down. They take a very long time to respond, and even when they do, they provide minimal assistance.

chiclara
香港特別行政區
使用應用程式 大約2個月
Zalify 已回覆 2023年12月2日

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your dissatisfaction with our customer service. We appreciate your kind words about our app and understand that timely and effective support is equally important.

As a small team, we're currently managing a high volume of inquiries, with only two dedicated customer support members addressing over 100 customer questions daily. We strive to provide prompt and thorough assistance, but at times, our response rate might not be as quick as we or our customers would like. This is not an excuse but an explanation of our current limitations.

We are committed to improving our response time and the quality of our support. We're actively exploring solutions to enhance our customer service efficiency without compromising on the quality of support.

We hope that your questions were answered. If there's anything unresolved or any other way we can assist you, please don't hesitate to reach out. Your feedback is invaluable to us, and we're dedicated to making your experience with our app as positive as possible.

Thank you for your understanding, and we wish you a wonderful day.