Zapiet ‑ Produktmuligheder
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I love using Zapiet apps. It's a bonus that their support team is so proactive and friendly (thank you Betty!)
Hi Jodie!
Your feedback made our day! We’re so glad you enjoyed your experience and always feel free to chat with us anytime you need a hand!
Best regards
Betty
Always a dream to work with Jessica! She's such a lovely spirit, but also amazingly resourceful. I find myself wanting to contact support just to pick her brain. lolol
Hi Tammy,
Thank you very much for your review and very kind words!
It's always a pleasure chatting with you and feel free to pick my brain anytime!
Cheers,
Jessica
Awesome app and Betty is very helpful!
Hi there!
Thank you so much for a wonderful review! It was my pleasure helping you out. If you ever need a hand always feel free to chat to us!
Best regards
Betty
I just started using this app, and encountered some minor issues. I have to say the live chat support is magnificent. I am always of the thought that an app may experience issue(s), and that's fine, but it's the support (live chat as opposed to raising tickets/sending emails) that makes me decide if I should take the leap.
Thumbs up for Zapiet Product Options for the amazing live chat, super quick support and response time.
Hi Jared,
Thank you so much for taking the time to write a thoughtful review!
It was truly a pleasure assisting you with our Zapiet - Product Options app and ensuring the minor issues were promptly relayed to our team.
We’ve got your back anytime—so don’t hesitate to reach out if you ever need a hand.
Wishing you all the best with your store!
Warm regards,
Krystabel
Super, goede service!
Hello Anne,
Thank you so much for taking the time to leave us a lovely comment.
I am really glad that you've liked my support and that your Zapiet - Product Options is now working as expected !
All the best,
Sandy
Great support
Hi Mallika!
Thank you so much for the amazing review and 5-star rating! We're always here and happy to help whenever you need us.
Best regards
Betty
The app has many options to work with which we love. The customer service reps, Zach and Maria have been very responsive. We had an issue adding a product to the shopping cart once we added the Zapiet widget, but the team was able to create a fix and get us up and running in about a week. The AI tool was very detailed and responsive as well. We found answers to many questions while we were setting up the widget that actually worked. We'd recommend this app.
Hey Sarah!
Thank you so much for your kind review! It was a pleasure assisting you and working with our team to find a solution. If you ever need anything in the future, don’t hesitate to reach out here.
Best,
María
Setting up a food business? USE ZAPIET!
Absolutely amazing support team!
I havent even upgraded to premium yet (was setting everything up before I go live) and I was still treated like a paying customer!
One of the options I setup was bugging the app, took less than 24 hours for them to identify the settings I had input that caused the issue!
10/10 to Angelo and Betty for helping me fix the issue!
Definitely use Zapiet as they have a suite of apps that all work together for restaurants!
Hey Nathan!
Betty and I really appreciate the kind words. We're super happy that we could get things sorted even before launch day. It was awesome working with you on this!
If anything else pops up while you're setting up, just give us a shout. We've got your back. Wishing you tons of success with your food biz, and a big welcome to the Zapiet fam!
Warmest regards,
Angelo
Love it, we had this idea where we wanted people to send us a picture for us to print on their tins, and it was a mess asking at checkout to send it via email etc etc. when i found out about product options, where you can simply upload the pic on the pdp!? amazing. great work again from the zapiet team.
Hi Simon,
Thank you for taking the time to leave us such a great review! It is awesome to hear that Product Options was able to provide the solution your store needed.
If you have any further feedback or need any assistance, please reach out!
Best wishes,
Kitty
Downloaded the app to use and try, had some issues in the beginning, and since have loved the app. They went out of their way to create and release the toggle option and was operational within 2 weeks. They've gone over the top to make our shop work seamlessly with other apps, especially their sister app - Zapiet Pickup and Delivery. I am hopeful they get a bulk add option when you need to add a bunch of options. Excited to see what other options they come up with in the future.
Hey Monte,
Thank you so much for updating your review to 5 stars!
We're thrilled to hear you're giving the app another go, and we’re glad we could help resolve the initial issues you faced. We really appreciate your feedback on features like a toggle and bulk options—our team is working on improvements and will keep you updated.
Let us know if we can assist with anything else in the meantime!
- Klaudia from Senior Support