Avis (7)
Affiner
-
Par note
It doesn't work properly and creates a lot of issues. Instead go with Essential Announcement bar. It's the best
DO NOT USE THIS MALFUNCTIONED APP
Also have a look at the pathetic comment by the app owner who can't take the feedback constructively. Lol, you ONLY need the store to open to see that sticky bar is working?? 1 single person is enough to tell it. This announcement bar stucks a lot while scrolling and malfunctions. What will happen by reaching out to support team, will you write the whole application again? Hence, didn't send any email. So after using another good app, i named it in my review so that users can benefit.
Guys, go for other apps. This pathetic 2.7 star app reviewed by 7 people is not the one you should go for.
Hi there,
Looks like you had some incentive to leave us a bad review and name another app.
They funny thing is, that our App was installed over a month ago (screenshot: https://drive.google.com/file/d/1e71A9SX3b7-Ej3vaJR14DcZAuKHxNAlA/view?usp=sharing) and the store has still not been opened and is password protected (screenshot: https://drive.google.com/file/d/1v7F8pT35Art0lT7Y26qgCZ8qnpVcS9ia/view?usp=sharing)
If the app created a 'lot of issues' why didn't you contact our support team? I do not see any email from you highlighting these 'lot of issues'.
Update:
You are criticizing us for replying to your review? Why would we not?
What you have written here is not 'constructive' feedback. You just mentioned the app malfunctioned without providing any real data to us. Moreover, you didn't even contact our support once to highlight the issue. The time you spent on writing a review could have been used to send us a support ticket directly from the app. And no, we don't have to 'rewrite' the code to fix an issue, clearly, you have no idea how app development works.
Glad to NOT have users like you as a customer.
Kewl Club is not so 'Kewl' after all!
Good luck with your business.
Cheers,
Arpit
App does exactly as is required. Had some issues with the bar not showing on mobile view and then covering the search box in our menu on the mobile view of our site, but after speaking with the developers they were able to correct both issues pretty quickly.
Thank you for your review. Thanks for highlighting the issue with the mobile view. We are glad that we were able to fix the issue with the app so that you can enjoy a seamless experience.
We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
Great solution for a sticky announcement bar, you can even make multiple announcement bars and set them only on the pages you want them to show (e.g. only checkout). The customer support is awesome, Google page insights was reporting a problem, and the customer support handled it the same day.
Thank you for your review. We are glad to know that you are having a good experience with our Sticky header bar - Top bar app. We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
Very useful app for our store. Very easy to set up and install and great customer service. Thank you!
Thank you for your review. We are glad to know that you are having a good experience with our header bar app. We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
Very useful and when I had an question it was addressed very quickly! They added functionality for me based on feedback!
Thank you for your review and for your feature add request. We were able to make our app better because of your feedback.
We are glad to know that you are having a good experience with our sticky header bar app. We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
This is is very easy to install, it works perfect. The customer service is also outstanding! They reply very fast and are very helpful.
Thank you for your review. We are glad to know that you are having a good experience with our header bar app. We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
Easy to set up, worked fairly well on desktop but unfortunately was completely broken on mobile. Bar would either stick to the middle of the screen when sticky enabled or force itself into a free space when not.
Hello,
This is Arpit, Co-Founder of Zegsu.
We are sorry to hear that you had to face an issue with our app. We encourage our merchants to contact our support team in order to notify us about such issues, and we respond and provide a resolution in a very timely manner.
You can invoke an email to our support team right from our app's dashboard.
We do not see any support emails from your store, so I believe you did not contact our support team for a resolution.
I have sent you an email to understand the problem and offer to fix it for you ASAP. Do respond to the email so that we can make this right.
Stay safe,
Arpit
Team Zegsu