리뷰 (161)

전체 평점
2.9
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2017년 3월 10일

Amazing integration! We would definitely recommend this to any other company or business!

Great stuff!

Labeldaddy
미국
앱 사용 기간 1년 초과
2017년 3월 20일

The Shopify/Zendesk integration works well and displays customer order information along with their support ticket. Much of the displayed data is linked and will take you to the relevant information in your shopify dashboard.

So far so good!

Marimo Marshmallow Store
일본
앱 사용 기간 1년 초과
2017년 3월 9일

This app has been great! It's reliable and provides the information our team needs to quickly assist customers. Instead of manually entering customer details in Shopify's portal this integration allows us to click/open customers' orders directly from Zendesk tickets. This shortcut has reduced our overall time to response and is a win in my books because of that.

Navdy Inc
미국
앱 사용 기간 1년 초과
2017년 11월 24일

Very nice and easy way to engage with customers. All messages from all platforms are integrated in this service so you do not have to go from one website to another. Great addition for our business

Samarreta
네덜란드
앱 사용 기간 1년 초과
2017년 3월 9일

Zendesk has been extremely helpful to stream line our customer service. Additionally it's extremely useful to be able to get into the customers order straight from Zendesk. Great App!!!

Woodzee
미국
앱 사용 기간 1년 초과
2017년 3월 9일에 편집됨

Hugely helpful and time saving when answering support emails. Gives a quick overview of who the customer is, how much they've spent, and lets you go straight to their info within Shopify from within Zendesk. Would love to see tracking info included in future versions. Overall very happy with the app and would go crazy without it.

Stitch People
미국
앱 사용 기간 1년 초과
2018년 1월 21일

great app especially if you have a customer support team!

https://www.kgmcollective.com/

Mgky
영국
앱 사용 기간 대략 1년
2019년 6월 7일

We signed up with Zendesk to implement faster customer service. It's nice to be able to use a real live agent to chat with our customers about something specific. It's also integrated nicely with our product pages, when viewed, specific triggers will generate product related questions, that overall helps the client make an informed decision. We've been loving the app integration and look forward to what else we can explore in the future.

Mirror Image
미국
앱 사용 기간 대략 1년
2016년 2월 27일

I think if you want to give a professional support to your customers/visitors Zendesk is the best app i have ever seen.

Uniquerugstore
미국
앱 사용 기간 대략 1년
2017년 3월 9일

Very happy with the integration, Zendesk has been a huge help in managing our customer service channels.

Stag Provisions
미국
앱 사용 기간 대략 1년