Recenzje (161)

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5 luty 2021

I tried to link my Shopify store with Zendesk, but it's not working.. When I try to configure my store, Zendesk give back a "page not found" link.

Nola Amsterdam
Holandia
12 dni korzystania z aplikacji
Zendesk odpowiedział(a) 8 luty 2021

UPDATE

Hi Nola,

I just wanted to follow up with you. I see that your current plan does not have access to our Marketplace apps. I will have our account team reach out so we ...

17 lipiec 2020

Great App, but always show a boring error "Whoops, looks like something went wrong". How can i solve it?

Varejo Moderno
Brazylia
12 dni korzystania z aplikacji
Zendesk odpowiedział(a) 19 lipiec 2020

Hi Varejo! Thanks for your review!

Thanks for raising this concern. When is this error showing?

We've also launched an Early Access Program for our new Shopify integration, ...

12 luty 2021

Did not work on Safari, but on Chrome the integration worked fine. Seems to be a very good solution to easily link Zendesk and Shopify without coding skills.

LucyBalu
Niemcy
8 dni korzystania z aplikacji
Zendesk odpowiedział(a) 14 luty 2021

Thanks LucyBalu!

We'll look into the Safari issue, thanks for raising it!

Cheers,

David

Edytowano 1 kwiecień 2021

Wow einfach nur Wow! Habe mir die APP runtergeladen um sie zu testen. Nach kurzer Zeit wurde alles extrem unübersichtlicher, aufeinmal haben alle Mitarbeiter die selben Mails bekommen, es herrschte absoluter Chaos. Der Support ist praktisch unerreichbar, den Account kann man auch nicht löschen. Musst warten bis die Testversion abgelaufen ist bis mein Team wieder normal arbeiten konnte.

Velur® Jewelry & Accessoires
Niemcy
5 dni korzystania z aplikacji
Zendesk odpowiedział(a) 9 kwiecień 2021

Hi Velur® Jewelry & Accessoires,

Thanks for taking the time to write this review and we're very sorry you've encountered these problems.

We're trying to locate your account ...

20 kwiecień 2020

This app does not work, it will not install. There is 0 support from Zendesk - This app should be removed from the shopify marketing place bu shopify

Hazetown
Kanada
4 dni korzystania z aplikacji
Zendesk odpowiedział(a) 12 lipiec 2020

Hi Hazetown,

Huge apologies for the delayed response and hopefully we can help you get back up and running.

What the problem you've encountered? Are you able to send through ...

9 wrzesień 2019

Signed up, paid and the app failed to connect with a generic 'whoops' message. They have a live chat for sales but no support. Went to a competitor.

Leftishly
Wielka Brytania
2 dni korzystania z aplikacji
Edytowano 23 luty 2023

The worst experience ive ever had with a company in terms of customer support. Matthew Dunn in particular but also Marvin and patrick. All treated me with complete contempt and dis interest and on multiple occasions was just left waiting mid live chat. was told to wait while they looked something up. 45 mins later they just stopped responding. This happened at least 5 times. then when i viced my ...

Rocksolid Audio
Wielka Brytania
2 dni korzystania z aplikacji
Edytowano 14 czerwiec 2020

If you like me couldn't figure out why it's not showing the order information in your Zendesk, you have to click the *************** "Apps" button in the top right corner.

Spartan Lover
Stany Zjednoczone
1 dzień korzystania z aplikacji
Zendesk odpowiedział(a) 12 lipiec 2020

Thanks for your review and tips on how to use the app!

6 listopad 2023

The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried ...

NOVU
Wielka Brytania
1 dzień korzystania z aplikacji
26 styczeń 2023

We are not happy with the support, for such an expensive app it is very complex to configure and has no support to help you set it up, not even to choose the right plan.

WE ARE GOING TO ANOTHER ONE

Batela
Hiszpania
1 dzień korzystania z aplikacji