Recenzje (155)

Ogólna ocena
3,1
Liczba recenzji z daną oceną
  • 46% ocen to oceny z 5 gwiazdkami
  • 19% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 4% ocen to oceny z 2 gwiazdkami
  • 28% ocen to oceny z 1 gwiazdkami
13 marzec 2017

Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.

Veppocig
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
24 marzec 2022

We use this app so that our customer service team can see orders that were purchased via our shopify shop. Being able to see the transaction and shipping status without opening shopify allows our customer service team to answer questions regarding their order right away.

Yes.Fit
Stany Zjednoczone
4 miesiące korzystania z aplikacji
29 lipiec 2016

Helps out with customer service a lot.

Swag By Milo
Stany Zjednoczone
4 miesiące korzystania z aplikacji
12 kwiecień 2013

Zendesk is amazing. Great support. Use the voice feature also for calls.

Ruth's Beauty
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
26 październik 2016

Incredible App, gives you anything you could ask for in terms of customer support help. Engages the customer in the most professional matter possible.

Kayses
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
11 sierpień 2018

If you have any issues with customer service this program solves it all. Check out my site https://MajorLeaguePets.com

Majorleaguepets
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
27 listopad 2013

Update:
I finally got reply from the manager, Maxime, after he reviewed my case, he helped me right away, and respond my email within a day.

and now my zendesk works perfectly.

I changed my rate from 1 star to 5 stars, all because Maxime's help.

If you are looking for customer services app on shopifty, Zendesk is the best choice, and if you have low budget, you always can start at as low as only $1.

you wont regret.

------------------------------------
Like the concept of Zendesk,
But i cant install the zendesk with my shopify and contacted with support team almost a month. But i did not hear from them for almost two weeks.
supper disappointed.
Do not waste your time to deal with them.

Just Beauty Shop
Kanada
Około miesiąca korzystania z aplikacji
3 marzec 2021

Even though it's not that easy to set up the whole app, after that it works at an absolute optimum. In addition, the support is fast, always available and helps you very well!

Bellezza Republic
Niemcy
16 dni korzystania z aplikacji
Zendesk odpowiedział(a) 3 marzec 2021

Thanks Bellezza Republic!!

17 lipiec 2020

Great App, but always show a boring error "Whoops, looks like something went wrong". How can i solve it?

Varejo Moderno
Brazylia
12 dni korzystania z aplikacji
Zendesk odpowiedział(a) 19 lipiec 2020

Hi Varejo! Thanks for your review!

Thanks for raising this concern. When is this error showing?

We've also launched an Early Access Program for our new Shopify integration, would you be interested in taking part?

http://goto.zendesk.com/shopify

12 luty 2021

Did not work on Safari, but on Chrome the integration worked fine. Seems to be a very good solution to easily link Zendesk and Shopify without coding skills.

LucyBalu
Niemcy
8 dni korzystania z aplikacji
Zendesk odpowiedział(a) 14 luty 2021

Thanks LucyBalu!

We'll look into the Safari issue, thanks for raising it!

Cheers,

David