Zendesk

Not a bad product. Needs a few more features from a support perspective. Integration is easy and works well. But it needs to support more than one shopify store.

Works very well. Haven't had any issues between shopify and zendesk.

Would recommend this app.

www.dapperlighting.com

We signed up with Zendesk to implement faster customer service. It's nice to be able to use a real live agent to chat with our customers about something specific. It's also integrated nicely with our product pages, when viewed, specific triggers will generate product related questions, that overall helps the client make an informed decision. We've been loving the app integration and look forward to what else we can explore in the future.

Great integration with Shopify to have control with the costumers. Also the chat of zopim works great with our site www.mayoreototal.mx

It's a wonderful seamless integration. I do wish there were more actions that could be taken without having to first go to Shopify.

This app is just kidding and ridiculous.
The live chat widget was disabled suddenly after I paid annually without any notifications!! Because they upgraded the zendesk package but not this shopify app.

Works pretty seamlessly. Imports sufficient data, and our customer service reps seem happy!

I think if you want to give a professional support to your customers/visitors Zendesk is the best app i have ever seen.

We love using the Shopify integration, it's great for finding quick details on a customer's order while solving tickets.

Shopify's integration with Zendesk is truly helpful in assisting our team with customer inquiries. The integration with both apps helps us provide quicker and more efficient service.