评论 (160)

整体评分
3
每个评分等级的数量
  • 45% 的评分是 5 星
  • 18% 的评分是 4 星
  • 4% 的评分是 3 星
  • 4% 的评分是 2 星
  • 29% 的评分是 1 星
2017年3月9日

Extremely customizable and well thought out app. Would recommend!

Toughcords
美国
7个月 人在使用应用
2016年5月11日

If customer service matters to you, you should have a system like zendesk to allow to centralize all your communication in one dashboard. I have been using Zendesk forever. And the fact that they bought Zopim Chat and integrated it into their system was a dream come true. A+++ Zendesk.
Team Zendesk forever.

Touba Coffee Tea
美国
6个月 人在使用应用
2017年3月13日

Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.

Veppocig
美国
6个月 人在使用应用
2022年3月24日

We use this app so that our customer service team can see orders that were purchased via our shopify shop. Being able to see the transaction and shipping status without opening shopify allows our customer service team to answer questions regarding their order right away.

Yes.Fit
美国
4个月 人在使用应用
2016年7月29日

Helps out with customer service a lot.

Swag By Milo
美国
4个月 人在使用应用
2013年4月12日

Zendesk is amazing. Great support. Use the voice feature also for calls.

Ruth's Beauty
美国
大约2个月 人在使用应用
2016年10月26日

Incredible App, gives you anything you could ask for in terms of customer support help. Engages the customer in the most professional matter possible.

Kayses
美国
大约2个月 人在使用应用
2018年8月11日

If you have any issues with customer service this program solves it all. Check out my site https://MajorLeaguePets.com

Majorleaguepets
美国
大约1个月 人在使用应用
2013年11月27日

Update:
I finally got reply from the manager, Maxime, after he reviewed my case, he helped me right away, and respond my email within a day.

and now my zendesk works perfectly.

I changed my rate from 1 star to 5 stars, all because Maxime's help.

If you are looking for customer services app on shopifty, Zendesk is the best choice, and if you have low budget, you always can start at as low as only $1.

you wont regret.

------------------------------------
Like the concept of Zendesk,
But i cant install the zendesk with my shopify and contacted with support team almost a month. But i did not hear from them for almost two weeks.
supper disappointed.
Do not waste your time to deal with them.

Just Beauty Shop
加拿大
大约1个月 人在使用应用
2020年7月17日

Great App, but always show a boring error "Whoops, looks like something went wrong". How can i solve it?

Varejo Moderno
巴西
12天 人在使用应用
Zendesk已回复 2020年7月19日

Hi Varejo! Thanks for your review!

Thanks for raising this concern. When is this error showing?

We've also launched an Early Access Program for our new Shopify integration, would you be interested in taking part?

http://goto.zendesk.com/shopify