Zendesk
Omnichannel customer service and engagement platform
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Popular with businesses in the United States
Reviews
Mgky
great app especially if you have a customer support team!
https://www.kgmcollective.com/
Samarreta
Very nice and easy way to engage with customers. All messages from all platforms are integrated in this service so you do not have to go from one website to another. Great addition for our business
Baltic Wonder
Zendesk has helped us to stay in touch with our clients need, is a must have tool for those looking to have the best ecommerce support to their clients.
Dont hesitate to get their service for your ecommerce, there is no other tool like this with the support.
Ask And Embla
Zendesk works great with Shopify. It would be great if the full order details could be pulled to the dashboard for replying customers. Other than that, it's great, highly recommended!
Marimo Marshmallow Store
The Shopify/Zendesk integration works well and displays customer order information along with their support ticket. Much of the displayed data is linked and will take you to the relevant information in your shopify dashboard.
So far so good!
Dapper Lighting
Works very well. Haven't had any issues between shopify and zendesk.
Would recommend this app.
www.dapperlighting.com
Veppocig
Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.
Labeldaddy
Amazing integration! We would definitely recommend this to any other company or business!
Great stuff!
Eyes Ganda Contact Lens
Zendesk allows us to easily see customer orders in our CRM software (Zendesk). This makes it easy ofr our staff to check customer records. Great integration with Shopify.
Nwgsupply Com
We have used ZenDesk for a long time which is great in it's own right. The integration with Shopify is a breeze and makes responding to and researching tickets quick. Highly recommend!