Lead customers to happiness
Give customers what they want – quick and easy resolutions to their questions, through the channels of their choice.
Support your support
Productive agents are happy agents. Give them all the support tools and Shopify information they need to best serve your customers.
Knowledge is power
Give customers the most relevant answers and information automatically—and in context—for a faster self-service experience.
Support
- FAQ
- Developer website
- Privacy policy
- support@zendesk.com
Pricing
Free to install
While the app is free to use, it does require a subscription to the Zendesk Support Team Plan or above.
Overall rating Based on 94 reviews
Most recent reviews
Bully Bunches
The app functions ok, however their customer service is completely garbage. There are far better apps with way more functionality out there. I made the mistake of prepaying for a year and they don't have the decency to refund. would not recommend
Leftishly
Signed up, paid and the app failed to connect with a generic 'whoops' message. They have a live chat for sales but no support. Went to a competitor.
Madame Karma
what is ironic, this is a customer support app but their customer support sucks
the plans are so unclear that made me purchase the wrong plan
and yet you cant upgrade the plan until next month.....!?!?!?